Sales and Solutions Coordinator

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Sales and Solutions Coordinator

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About us:

Entripy is Canada’s leader for
custom printed apparel, uniforms and promotional items. With screen printing,
digital printing and embroidery all done in-house, Entripy delivers custom
branded solutions for companies and organizations across Canada looking to “put
their logo on it”. Proudly Canadian, Entripy’s use of proprietary technology
allows the company to offer one of the fastest turnaround times, on demand
production and an effortless fulfillment process unmatched within the industry.
Entripy is a certified member of the Canadian Aboriginal and Minority Supplier
Council (CAMSC).

We are headquartered in a
vertically integrated 40,000 plus square foot state-of-the-art facility in
Oakville, Ontario. Our technology-focused and vertically-integrated
operations allow us to provide clients with superior speed, quality,
convenience and pricing. We are Canada’s leader in custom branded apparel, but
we are just scratching the surface of our potential.

Job Summary:

The Sales and Solutions Coordinator plays a critical role supporting the sales team and sits at the
centre of the customer experience — managing orders from first inquiry through
final approval and into production. This role involves coordinating sales processes,
managing customer inquiries, preparing quotes, and developing tailored
solutions to meet customer needs. It requires someone equally comfortable
communicating with customers and navigating internal systems, with a sharp eye
for detail and the ability to keep multiple orders moving simultaneously to
ensure overall client satisfaction.

Salary Range: $55,000 - $65,000 per annum

Location: Oakville, Ontario. This position is an in-office position Monday - Friday.

Responsibilities:

• Manage the full order lifecycle:

gather customer requirements, coordinate artwork and proofs, facilitate
approval rounds, and enter confirmed orders into Microsoft Dynamics.

• Serve as the primary point of

contact for customers throughout the order process — providing updates,
answering questions, and resolving issues quickly.

• Request, review, and relay proofs

between internal production/design teams and customers, ensuring accuracy
before sign-off.

• Source products outside Entripy's

standard catalogue to meet specific customer needs, including obtaining
supplier pricing.

• Maintain accurate order records

and status updates within the ERP system.

• Identify opportunities to improve

order flow and communication processes.

Skills and Qualifications:

• Experience with Microsoft Dynamics

ERP or similar order management systems.

• 2+ years of experience in order

processing, sales coordination, or a related role.

• Strong attention to detail and

accuracy in data entry

• Excellent communication and

problem-solving skills.

• Ability to multitask and

prioritize tasks in a fast-paced environment.

• Proficiency in Microsoft Office

Suite.

Benefits:

• Medical/Dental

benefits after successful completion of probation period

• Employee

Discounts (so you can rock your personalized attire)

• Casual

dress (leave your business gear at home)

• Fun

social events (we work hard and play hard)

• Fitness

benefits (we will help you get your fit on)

• Fantastic

location (Mississauga/Oakville border)

Entripy Custom Clothing is proud to be an equal opportunity workplace
and in accordance with the Accessibility for Ontarians with Disabilities Act
2005, will provide accommodation throughout the recruitment, selection and
assessment process. In accordance with Ontario's Employment Standards Act,
2000, Entripy Custom Clothing discloses that artificial intelligence (AI) tools
may be used to screen, assess, or select applicants who apply to this publicly
advertised position. Final hiring decisions are made by our human recruiters
and hiring managers, who review applications with appropriate oversight. If you
have questions about our use of AI in recruitment, please contact hr@entripy.com.

Please visit our careers page to see more job opportunities.