Role overview

Summary: A Training Executive is a highly organized, confident presenter. This role combines hands-on product education with account support and strategic partnership. You’ll lead in-office workshops, educate providers on protocols and business best practices, and serve as a trusted training partner for both new and established accounts. You’ll represent the brand with professionalism, consistency, and energy ensuring accounts are equipped to grow and stay aligned with the ZO philosophy.

Essential Duties and Responsibilities:

Conduct in clinic trainings and training workshops across the assigned Canadian territory, strategically coordinating locations and travel to maximize regional impact and efficiency. This role requires frequent travel, including both air and ground transportation.
Partner with Sales to prioritize accounts for training and coordinate patient events while in-market
Deliver engaging presentations to a variety of audiences, from individual providers to full teams (both in-person and virtually)
Plan and coordinate all aspects of each workshop, including venue set-up and follow-up reporting
Ensure consistent brand messaging in every interaction and training format
Travel approximately 75% of the time (3 weeks per month on average; varies slightly by calendar month)
Stay highly organized while adapting to last-minute changes in scheduling or logistics
Provide detailed post-training insights to Sales and Training leadership
Support national training initiatives, launches, and certifications as needed

Knowledge, Skills & Abilities:

A licensed esthetician with a passion for skincare education
Experienced in medical aesthetics, dermatology, or plastic surgery settings
Comfortable presenting to large groups and tailoring content to different audiences
Skilled in time management, planning, and communication
Proficient in Microsoft Office (especially PowerPoint, Excel, Outlook)
Polished, professional, and comfortable representing a luxury brand
Calm under pressure and adaptable to changing travel, training, or event needs
Located within 60 miles of a major airport
Able to lift up to 50 pounds and travel with product or event materials
Holds a valid driver’s license, clean driving record, and has reliable transportation
Previous experience in training or field education
B2B sales experience
Patient-facing experience in medical aesthetics (dermatology or plastic surgery preferred)
Experience coordinating or hosting provider or patient-facing events

Work Environment: The work environment is indoors in a professional office environment. The floor surfaces are carpeted in office areas and conference rooms with vinyl floor covering typical in hallways, break rooms and computer rooms.

Work Hours: The work schedule is 5 days per week, 8 hours per day. Initial start time may vary, with work hours typically from 8am-5pm. Work hours and shifts are subject to change depending on operating business conditions and needs.

Physical and Mental Demands: Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of force frequently, to move objects. This job also requires constant sitting. Constant use of the upper extremities is required to reach, handle, and position tools and equipment. The employee must know and follow proper safety protocols and maintain a professional and polished appearance.

Supervisory Responsibilities: None