Distribution Center Administrator

Position Title: Distribution Center Administrator

Location: Mississauga – Hurontario St & Derry Rd E

Compensation: $21/hr plus monthly productivity bonus

Are you looking to join one ofCanada's Greatest Places to Workand be a part of making it even better?

“Better Workdays Start Here”is Mister Safety Shoes’ mission for both its customers and its team members. We are a proudly Canadian owned and operated company that specializes in safety footwear and clothing. Founded in 1972, we are continuously growing our presence across Canada through our retail store locations and ‘shoemobiles’. The values of caring, respect, and exceptional service start with our team. It’s a philosophy we live throughout the company, making workdays better for each other and our customers.

What we are looking for:

Currently, we are hiring for 2 Distribution Center Administrators that will play a crucial role in providing comprehensive support to the DC Management team, involving a combination of administrative duties and physical tasks. The position requires dedicated efforts in responding to phone and email inquiries, scheduling and processing orders, investigating errors, and other administrative responsibilities. Additionally, a significant portion of the role involves actively contributing to the DC team by participating in tasks related to picking, shipping, and receiving to ensure the smooth and efficient operation of warehouse activities.

Areas of Accountability:

• Receiving, Processing, and Record Keeping
• Order Fulfillment and Shipping
• Warehouse Operations and Maintenance

Receiving, Processing, and Record Keeping:

• Update and maintain internal record-keeping systems with corrected information.
• Coordinate required product from other locations and communicate any potential delays to requestors.
• Conduct stock checks when required by stores/mobiles.
• Answer phone calls, check emails, and provide courteous feedback accordingly.
• Sort and slot all inbound mail and small parcels for delivery.
• Ensure processing of all Special Requests & Online orders within 24 hours of receipt.

Order Fulfillment and Shipping:

• Assemble merchandise, pack goods, and affix identifying information and shipping instructions.
• Execute stock transfer requests initiated by retail & mobile stores as scheduled.
• Communicate with internal and external customers to ensure expectations are met within required timelines
• Assist the warehouse team with picking, shipping, and receiving on an as-needed basis.

Warehouse Operations and Maintenance:

• Assist quality control in processing defects and returns.
• Assist in regular cleaning, maintenance, and organization of the warehouse space.
• Identify and communicate operational issues and support with implementing effective solutions.
• Support the DC Manager and Lead Hands with any other duties as needed.
• Undertake additional assignments as needed, contributing to the overall efficiency of warehouse operations.

What we offer:

• Competitive Wage: We offer a competitive wage to ensure you are rewarded for your contributions.
• Performance-Based Bonuses: Your productivity is crucial to our success, so we provide bonus opportunities tied to productivity, offering you the chance to earn more as you excel in your role.
• Comprehensive Benefits: We offer benefits after 90 days of employment with us, this includes access to Health Benefits and Employee Assistance Program.
• Work Life Balance: You can expect a consistent and predictable work schedule, Monday to Friday (8:30am - 5pm) that allows you to plan and enjoy your personal time. Did we mention that we are also closed on all statutory holidays!

Qualifications:

• High school diploma or equivalent is preferred.
• Prior administrative experience in a warehouse environment is an asset.
• Demonstrated proficiency in providing exceptional customer service.
• Proven excellent oral and written communication skills to effectively interact with internal and external customers.
• Proven track record of strong attention to detail is required.
• Strong problem-solving and prioritization skills required for meeting deadlines and optimizing workflow.
• Proficient computer skills to efficiently handle tasks and navigate digital tools such as scanners.
• Able to stand for extended periods, bend and move comfortably to perform job tasks. Capability to climb ladders safely to access elevated areas when required for job tasks.
• Ability to repeatedly lift and carry objects weighing up to 50 pounds.

Mister Safety Shoes has been named a Great Place to Work for 4 years in a row. We are proud to be a 2024 Best Workplaces in Canada, a 2024 Best Workplaces in Retail & Hospitality and ranked #86 in Best Workplaces in Canada for companies with under 1000 people.

As part of our commitment to efficiency, fairness, and continuous improvement, we utilize AI tools during our selection and assessment process. These tools may assist with resume screening, skills assessments, and evaluating application responses. All AI-assisted evaluations are reviewed by our human hiring team to ensure a fair and thoughtful decision-making process.

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates. If required, please include accommodation requirements with your submission.