Role overview

Description

The Opportunity

Reporting to the National Auto Appraisal Team Leader, the Appraiser will be accountable for the direct handling of moderate to complex physical damage appraisals, assess damage, and responsible for reviewing, monitoring and assuring that appraisal compliance is achieved. The candidate will also be liaising with the DRP facility to establish and build an environment of mutual respect and trust. The Appraiser is responsible for pursuing a cost-effective avenue for repairs, preparing estimates, and negotiating with repair facilities.

What to Expect

Travel to various sites within the GTA to review automotive physical damage and conduct appraisals
Complete appraisal and negotiates with repair facilities on proper repair methods and pricing
Control expenditure to repair facilities by following up promptly on further damage reported by the repair facility
Complete remote appraisals and negotiate with third parties (facilities that are not part of preferred vendor program)
Review subrogation estimates for proper repair methods and pricing
Assist and cooperate with colleagues during busy periods
Process total loss claims in an expedited manner
Complete vehicle re-inspections as required.
Participate in various team and performance meetings
Cover all regions within Canada within the remote estimating program and Image Capture
Complete Autosource information documents for total loss files and stolen (not recovered) vehicles when requested
Provide technical expertise (assistance) to adjusting staff when requested in person or remotely
Maintain a high level of expertise in automobile repair techniques, estimating software and hardware and vehicle evaluations
Provide possible new methods to improve current workflow for team leader review
Perform desk audits to assure compliance
Handle towing issues in consultation with the towing team
Work in tandem with other appraisers when required to cover staffing shortages, vacation time, absences etc.

What You Bring

Minimum 4 years of direct experience appraising/estimating automobile physical damages
Preference will be given to candidate with a Certified Auto-Body Repairmen License (class A or B / 310B Journeyman OR Red Seal)
Proficiency with estimating software is required (Audatex-Qapter, Mitchell)
Technical knowledge of auto body collision and mechanical repairs
College/university/technical degree is an asset
Must have good working knowledge of the collision industry
Must be able to work with minimal supervision
Completion of I-Car and/or technical courses is an asset (continued education will be required)
Must be proficient with Windows operating system and Microsoft Office (Excel, Word)
Must bring a positive attitude and team focus to the role
Must be able to communicate clearly and effectively with all stakeholders
Valid Ontario Driver’s License and clean driving record

Salary Range: $59,300 - $109,200