Role overview

Denali Transport Inc. is seeking an experienced detail-oriented individual with strong analytical skills and the ability to negotiate and communicate clearly with various stakeholders for the role of Claims Coordinator. This role plays a crucial role in managing and processing claims efficiently and effectively.

As a Claims Coordinator, you will:

Answer claim calls and take necessary steps to resolve it.
Review and analyze claims submissions to ensure completeness and accuracy.
Communicate with clients, insurance adjusters, and other parties to negotiate claim settlements.
Conduct follow-ups on outstanding claims to ensure timely resolution.
Create and maintain claims management database.
Enter documentation including, but not limited to, claim notes, estimates, photos, and correspondence into claims management database.
Effectively communicate with clients, peers and leadership through written, verbal and in-person mean.
Receive and enter vehicle accidents into appropriate database
Process liability insurance claims, in accordance with accident details, Drug and Alcohol policies and DOT compliance
Manage driver files under the accident policy
Responsible for handling Denali Transport vehicle damage and communication with adverse parties related to vehicle accidents

Key Qualifications:

Proficient clerical skills for effective documentation and record-keeping.
Excellent negotiation abilities to facilitate claim settlements.
Preferred to have some one who have experience in transportation industry or legal background.
Proficient in English Language.

Additional requirements:

Successful candidates may be required to provide a criminal history background check.
Proof of education is required.
Additional assessments may be conducted to evaluate competencies, skills and knowledge.
Must be authorized to work in Canada.

Benefits:

Casual dress
Flexible schedule
Life insurance
On-site parking
Paid time off

Work Location: In person