Role overview

Our employer partner is a Transportation and Public Transit company and currently looking to add an experienced Transit Operator to their team!

Job Overview:

The Transit Operator is responsible for safely operating assigned public transit vehicles, including buses, streetcars, subways, light rail vehicles, or Wheel-Trans buses. The role involves providing reliable transportation, assisting passengers with accessibility needs, communicating service information, and ensuring compliance with traffic laws, safety procedures, and transit regulations.

Key Responsibilities:

Safely operate assigned transit vehicles in accordance with traffic laws, operating procedures, and safety requirements.

Monitor road, traffic, weather, vehicle, and passenger conditions to identify hazards and respond appropriately to emergencies or service disruptions.

Provide passengers with accurate information about fares, routes, schedules, delays, diversions, and transit policies.

Make clear announcements regarding service updates and connecting routes.

Deliver courteous, professional, and respectful customer service to passengers, coworkers, and members of the public.

Assist passengers with mobility and accessibility needs, including following procedures for boarding, securement, and pick-up and drop-off.

Follow accessibility requirements, human rights legislation, and applicable transit regulations.

Maintain concentration, exercise sound judgment, and respond effectively to changing operational conditions.

Qualifications:

Grade 12 secondary school diploma or recognized equivalent.

Valid, non-probationary Ontario Class G driver's licence in good standing.

A satisfactory driving record that meets the employer’s requirements.

Ability to meet the applicable licensing standards for a Class CZ licence for bus operations or a Class F licence for Wheel-Trans operations.

Previous frontline, face-to-face customer service experience.

Strong defensive driving skills, safety awareness, and sound decision-making abilities.

Professional verbal communication skills and the ability to provide clear customer information.

Ability to read and understand written instructions, follow verbal directions, and apply safety procedures.

Knowledge of major roads, intersections, institutions, and surrounding areas within the Greater Toronto Area.

Knowledge of accessibility requirements and the Ontario Human Rights Code.

Ability to successfully complete all required recruitment assessments, medical examinations, drug testing, and vehicle-specific training.

Availability to work a minimum of 40 hours per week, including nights, split shifts, weekends, and holidays.

We thank all applicants interested in this opportunity; however, please note that only selected candidates will be contacted regarding next steps.

Recruitment Transparency & Compliance Statement

Jumpstart Refugee Talent advertises Ontario-based employment opportunities in alignment with the Employment Standards Act (ESA) job posting requirements effective January 1, 2026.

As a third-party sourcing organization, Jumpstart reviews publicly advertised postings to support compliance with applicable requirements, including:

Review of compensation disclosures

Prohibition on “Canadian experience” requirements

Disclosure of artificial intelligence use (where applicable)

Maintenance of posting records for compliance purposes

Procedures to identify and address potentially fraudulent or misleading job postings

Jumpstart does not conduct hiring or make employment decisions. Employers remain responsible for final recruitment processes and employment determinations.