Operations Manager

Accommodation Services Manager

(NOC 60031 – Accommodation service managers)

Employer: Comfort Inn & Suites, Terrace

Work Location: 5112 Hwy 16 West, Terrace, BC V8G 5S6

JOB DETAILS

Work location: On site - Work must be completed at the physical location. There is no option to work remotely.

Salary: $38.50 hourly for 30 to 40 hours per week

Terms of employment: Permanent employment, Full time

Employment conditions: Early morning, Evening, Shift, Flexible hours, Morning, Night, Day, Weekend

Start date: Starts as soon as possible

Vacancies: 1 vacancy

Benefits:

· Long term benefits

· Other benefits

o On-site amenities

o 4% Vacation Pay

o Hot Tub/Gym access

o Employment discount rates to other participating Choice Hotels.

o Overtime and Statutory Holiday pay as per BC Employment Standard Act

o Sick day pay as per BC Employment Standard Act

JOB REQUIREMENTS

Languages: English

Education: College/CEGEP or equivalent experience

Experience: at least 2 years

Work setting: Hotel

Specific Tasks/Responsibilities:

· Develop and implement policies and procedures for daily operations.

· Recruit and hire staff.

· Supervise staff.

· Negotiate with suppliers for the provision of materials and supplies.

· Conduct training sessions.

· Negotiate with clients for the use of facilities.

· Prepare budgets and monitor revenues and expenses.

· Implement marketing activities.

· Arrange for and oversee maintenance activities.

· Enforce policies and procedures.

· Address customers' complaints or concerns.

· Assist clients/guests with special needs.

· Establish work schedules.

· Manage events.

· Organize and maintain inventory.

Supervision: 5-10 people

Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail

Personal suitability: Client focus, Efficient interpersonal skills, Flexibility, Initiative, Team player

You can apply if you are:

· a Canadian citizen

· a permanent resident of Canada

· a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

HOW TO APPLY

By Direct Apply: Direct apply to Job Bank

By email:hrterracecomfortinn@gmail.com

By mail:

5112 Hwy 16 West

Terrace, BC

V8G 5S6

What you must include in your application:

· Cover letter

· Answers to the following screening questions:

o Do you have experience working in this field?

o Do you meet the language requirements listed in the job posting for the position (English or French)?

What might be required by the employer later in the hiring process:

· References attesting experience

· Letter of recommendation

· Highest level of education and name of institution where it was completed