Junior Parts Advisor

Dilawri Overview

Join Canada’s Largest Automotive Group

If you are looking to grow your career with an organization
driven by excellence, integrity, and innovation, Dilawri offers an environment
where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive
group and one of Canada’s Best Managed Companies. Dilawri operates over 80
franchised dealerships, representing more than 35 of the world’s most
respected automotive brands across British Columbia, Alberta, Saskatchewan,
Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a
culture rooted in collaboration, accountability, and continuous learning. Our
values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back
guide how we work, how we lead, and how we serve our customers and communities.
Through the Dilawri Foundation, we
are also committed to making a meaningful impact in the communities we
serve.

Discover how you can build your career with Dilawri

Position Overview

Land Rover North Vancouveris seeking aJunior Parts Advisor
to join our team, reporting directly to the Parts Manager. This role plays a
key part in supporting both internal technicians and external customers by
ensuring timely, accurate, and professional parts service.

The Junior Parts Advisor contributes to the overall
efficiency of the Parts Department by assisting with parts identification,
inventory management, and sales transactions. This position is ideal for
individuals looking to build a career in the automotive industry while
delivering excellent customer service in a fast-paced dealership environment.

The expected pay for this position is $20.00 - $24.00 per hour.

Primary Duties and Responsibilities

·
Assist retail and wholesale customers with parts
inquiries, orders, and purchases

·
Identify and source appropriate replacement
parts by reviewing old parts or gathering detailed customer and technician
descriptions

·
Maintain accurate inventory levels and ensure
proper organization and storage of parts

·
Process sales transactions, including preparing
invoices and sales slips

·
Receive, document, and fulfill telephone and
in-person parts orders

·
Order parts not in stock and track backorders to
ensure timely fulfillment

·
Inspect returned parts for defects and process
exchanges or refunds as required

·
Advise customers on alternative parts or
suitable substitutions when exact matches are unavailable

·
Sell parts and accessories while providing
knowledgeable consultation to customers

·
Collaborate with technicians and other
departments to ensure operational efficiency

·
Maintain a clean, organized, and safe work
environment within the parts department

· Must be able to safely lift and carry up to 25 kg

·
Complete assigned tasks accurately and within
established timelines

·
Perform other related duties as assigned by
management

Qualifications Required

Education & Experience

• High

school diploma or equivalent required

• Previous

experience in automotive parts, retail, or customer service is an asset

• Basic

knowledge of automotive parts and systems preferred

Skills & Competencies

• Strong

customer service and communication skills

• Ability

to identify parts using catalogs, systems, or electronic databases

• Attention

to detail and strong organizational skills

• Ability

to multitask and work effectively in a fast-paced environment

• Basic

computer proficiency (inventory and point-of-sale systems)

• Team-oriented

with a positive and professional attitude

• Legally

entitled to work in Canada

About Dilawri

In addition to working with and learning from a team of
leading professionals in the automotive industry, our benefits include:

• Discounted

employee vehicle purchase program

• Job-specific

coaching & training programs

• Comprehensive

health & dental plans

• Employee

wellness & assistance programs

• Employee

social events

Build your career with a team that is driven by
excellence, integrity and innovation.

Discover Dilawri.