Business Analyst - Junior

Assignment: RQ00692 - Business Analyst - Junior Requisition: RQ00692 Job Title: Business Analyst - Junior for EHR Onboarding Client: Ontario Health Start Date: 2026-08-10 End Date: 2027-04-30 Department: Digital Excellence in Health Office Location: 525 University Ave, Toronto Business Days: 180.00 Location: Hybrid 2-3 days a week onsite Public Sector Experience: Preferred

Must Haves:

• Understanding of PHIPA principles: consent, collection, use, disclosure, and safeguards of PHI. 10%
• General understanding of the roles of health information custodians and agents under PHIPA. 40%
• Demonstrated knowledge and experience in conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement. 25%
• Experience with stakeholder engagement, with excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
• Experience supporting business analysis, onboarding, intake, validation, or process coordination activities
• Understanding of PHIPA principles, including consent, collection, use, disclosure, and safeguards of personal health information
• Knowledge of health information custodians, agents, and Ontario health care sector onboarding requirements

Description

• Three Junior Business Analyst contingent resources are required to support the Agency's EHR Onboarding workstream and related digital health service access activities. These resources will support onboarding using the Agency's existing methodology, including validation of Health Information Custodian (HIC) and legal status through the Client Information Form, categorization and mapping of clinician end users to approved HIC types, and validation of the legally responsible person prior to migration to the Provincial Clinical Viewer and other digital health services.

Responsibilities:

• Supporting end-to-end onboarding and intake activities for EHR and related digital health services
• Reviewing and validating submitted information and documentation
• Categorizing and mapping clinician end users to approved HIC types
• Validating legally responsible person information for pre-approval
• Maintaining accurate tracking of requests, issues, and status
• Supporting stakeholder communications and follow-up
• Identifying process gaps or risks and escalating as required
• Contributing to process documentation and continuous improvement activities

Required Skills:

• Strong analytical and organizational skills
• Attention to detail
• Ability to interpret and validate information against defined rules and categories
• Effective written and verbal communication
• Proficiency with standard business tools such as Microsoft Office
• Ability to work independently while managing multiple requests in a high-volume environment

Desired Skills:

• Experience with digital health onboarding or access processes
• Familiarity with provincial clinical viewer or related Ontario Health digital services
• Strong documentation and coordination skills
• Experience working with multiple stakeholders
• Ability to work in structured operational environments with evolving requirements

Evaluation Criteria:

• Understanding of PHIPA principles: consent, collection, use, disclosure, and safeguards of PHI. 10%
• General understanding of the roles of health information custodians and agents under PHIPA. 40%
• Demonstrated knowledge and experience in conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement. 25%
• Experience with stakeholder engagement, with excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills. 25%

Deliverables include:

• Categorize and map clinician end users to the Agency's pre-approved HIC types and validate the legally responsible person for pre-approval prior to migration to digital health services.
• Complete requirements gathering, mapping, analysis, documentation, stakeholder engagement support, and reporting related to onboarding and access validation activities.

Additional Terms

• The term of this Engagement Assignment is for 180 Business Days, with an option to extend for up to an additional 250 days at the Agency's discretion. The Engagement Assignment may be extended for unused Business Days at the Agency's discretion.
• The resource will comply with the Agency's policies and procedures.
• The Agency systems cannot be accessed from outside the province of Ontario, and Agency assets including laptops and related equipment cannot be removed from the province of Ontario, without prior written approval from the Agency.
• Assignment Type: This position is currently listed as "Hybrid". The resource under this request will be required to work onsite as per Hiring Manager sole discretion.
• Candidate will be issued an Agency laptop and is expected to provide at their own expense at least one additional monitor and a mouse. In addition, when the candidate is working from their home location, they must have a private office space and are not permitted to work in an open communal space. Internet connection must be hard-wired and suitable bandwidth to support the IT requirements of this role. If these conditions cannot be met within their home office space, the candidate will transition to full time in office, and the hybrid option will no longer be available.