General Manager of Community Services

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General Manager of Community Services

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Title: General Manager of Community Services Department: Community Services Status: Term Full Time (35 hours per week)Start Date: July 27th, 2026End Date: August 31, 2027Paygrid: Salary Range 10 ($127,440.00 to $183,195.00 per year)Reporting to: Chief Administrative Officer________________________________________
Summary of Duties:
Under the direction of Chief Administrative Officer, the General Manager of Community Services is responsible for the overall oversight of six Lil’wat departments: Health and Healing, Child & Family Services, Ts’zil Language and Culture, Community Programs, Community Development and Community Advocacy. The GM is responsible for working with Department Directors to maximize the amount and quality of services to Lil’wat citizens. This includes providing leadership, financial management, programming and strategy development and execution.
Key Deliverables and Expectations:

• Performs all duties and responsibilities in accordance with laws, plans, policies, standards and procedures, and as directed by the CAO.
• Maintains confidentiality on all matters related to the affairs of the Líĺwat Nation.
• Manages the overall operating, project, and administrative affairs of the various departments in accordance with the approved Vision, Mission and Value Statements of the Líĺwat Nation.
• Complies with related Federal and Provincial Laws / Statutes and Regulations.

Leadership

• Provides leadership to the Program / Department Senior Management, in the planning, development and management of the Administration, Program / Department, Project, Financial and Operating affairs of the Community Services programming.
• Support the CAO in the development, approval, and management of Five (5) Year and Annual Community, Department, Program, Service and Capital Project Plans as required.
• Supervises, coaches, and evaluates the performance of employees with a direct reporting relationship to the GM of Community Services, including the development and administration of individual employee training and development plans.
• Integrates department services through the use of cross-functional teams, a case based management approach or other solutions.

Chiefs and Council

• Provides support to the CAO in enhancing and sustaining a high quality of life through wellness and culture and in utilizing and preserving Líĺwat Nation resources and customs.
• Brings forward significant issues, through the CAO, to Chiefs and Council for consideration including projects, policies and others.
• Attends and participates in meetings of the Chiefs and Council and Community meetings.

Financial Management

• Provides leadership, direction and support in the overall planning, development, review, management and operating financial management affairs for the community services departments.
• Monitors the financial affairs and operations of the Community Services departments and provide regular and financial reports to the CAO.

Community Development and Relations

• Ensures information is provided for Líĺwat Nation members to keep them informed of community development initiatives, programs, Líĺwat Nation services, policies and employment and business opportunities
• Ensures that the Líĺwat Nation members have the opportunity to share their views, concerns and needs relative to new or continuous programs, services and initiatives of the Líĺwat Nation.
• Works with the Community Services Advocate and/or Navigator to ensure clear communications and maximum service to Lil’wat citizens.
• Perform other related duties as requested.

Experience and Attributes:

• Bachelor’s degree in business, Public Administration or other related Discipline or equivalent combination of education, training, certificateand experience.
• Minimum 7 years experience in public - local administration with at least 5 years experience in an executive - senior management position with a willingness to learn.
• Experience managing the development and administration of related formal Strategies, Plans and Policies.
• Experience in the review and development of First Nation rights, title and self-governance.
• Experience working with related Federal and Provincial Government Agencies and Organizations.
• Knowledge of Lílwat Nation culture, values, traditions and language.
• Awareness and understanding of indigenous government in relation to inherent rights, title and responsibilities.
• Strong organizational skills, meticulous attention to detail and time management skills.
• Ability to meet deadlines prioritizes assignments, manage multiple tasks simultaneously and maintain confidentiality.
• Strong proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.
• Highly professional in all aspects of business, presentation and interaction with all stakeholders, clients, and Members.
• Motivated self-starter with strong interpersonal skills.
• Valid BC Class 5 Driver’s License, a clean Driver’s Abstract, and a reliable vehicle.
• Must be able to provide a clear Criminal Record Check, including the vulnerable sector.

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