Role overview

Description

About the Role

The Server will act as an ambassador of the Hermès Toronto boutique by elevating the guest experience through impeccable service. Your primary focus is seamlessly managing our premium refreshments and snack services.

Key Tasks & Responsibilities

Seamlessly prepare and present high-end coffee, tea, beverages, and light snacks to guests with the highest level of grace and etiquette.
Maintain a consistently respectful, discreet, and attentive presence, ensuring all client interactions reflect the elevated service standards and refined atmosphere of the boutique.
Keep the store floor, kitchenette, and seating spaces clean, organized, and restocked throughout the day.
Manage inventory levels for beverages, snacks, fine chinaware, and linens, ensuring everything is pristine and readily available.
Anticipate guest needs quietly and efficiently, maintaining an elegant and calm presence in the store.

Requirements & Qualifications

Must have a valid Smart Serve Ontario Certification.
2+ years of experience in high-end hospitality, luxury lounges, fine dining, or premium concierge services.
Exceptional personal presentation, a warm yet professional posture, and a natural ability to move and work gracefully.
Strong organizational skills with a sharp eye for detail, cleanliness, and visual presentation.
Flexibility to work retail hours, including weekends, according to the needs of the boutique.
Food Handler Certification is an asset.

Compensation & Position Vacancy
The rate for this position is $20-25 per hour. This position is for an existing vacancy.