Business Development Manager, Rainbow Registered (East)

Position:Permanent, Full-TimeLocation:Remote within Eastern Canada; regular regional travel required
Join the Canadian Queer Chamber of Commerce (CQCC) in championing the economic empowerment of 2SLGBTQI+ businesses across Canada.Established in 2003, the Canadian Queer Chamber of Commerce is a trusted partner linking 2SLGBTQI+ businesses in Canada to the wider business community. CQCC fosters economic growth by supporting 2SLGBTQI+ businesses, entrepreneurs, students and allies, and by helping Canada's corporate sector connect with the 2SLGBTQI+ business communities. A leader in inclusive procurement, CQCC is also Canada's certifying body for LGBTQI+ businesses.
The OpportunityCQCC is seeking a Business Development Manager to grow Rainbow Registered across Western Canada. Rainbow Registered is a national accreditation program that helps businesses and organizations across Canada create more welcoming and inclusive experiences for 2SLGBTQI+ customers, employees and communities, with a strong presence in the tourism and hospitality sectors.
Reporting to the Corporate Business Development Manager, Rainbow Registered, this role combines business development with regional engagement. The successful candidate will build a strong prospect pipeline, convert interest into program participation, and develop relationships that expand CQCC's reach across Western and Northern Canada.
Key Responsibilities

• Develop and execute a regional business development and engagement plan that supports Rainbow Registered participation, revenue, renewal and growth targets.
• Identify, prospect and engage tourism and hospitality businesses, industry associations, destination organizations, municipalities, chambers and other potential partners.
• Manage prospects from initial outreach through information sharing, relationship development and enrollment, providing a responsive and inclusive client experience.
• Deliver presentations, information sessions and meetings that explain Rainbow Registered, its assessment and accreditation process and its value to participating organizations.
• Build referral pathways and trusted relationships with regional ecosystem partners, community organizations and 2SLGBTQI+ Invested Partners.
• Collaborate with Rainbow Registered program staff, regional Engagement Managers, Marketing and Communications, and other CQCC teams to coordinate outreach, campaigns, events and participant support.
• Maintain accurate CRM records, track pipeline activity and conversions, prepare forecasts and reports, and use results to strengthen regional strategy.
• Represent CQCC at regional events and identify opportunities to connect businesses with other relevant CQCC programs, resources and membership benefits.

Education & Experience

• Post-secondary education in business, tourism, marketing, communications, community development or a related field, or an equivalent combination of education and experience.
• Five or more years of experience in business development, sales, account management, stakeholder engagement, partnership development or a related role.
• Demonstrated success developing a pipeline and achieving revenue, participation, membership, sponsorship or partnership targets.
• Strong relationship-building, presentation, negotiation, follow-up and client-service skills.
• Experience working across a large geographic territory and managing a geographically dispersed portfolio is an asset.
• Experience with CRM systems and digital collaboration tools; HubSpot, Dynamics, Monday.com, Stripe or Microsoft 365 experience is an asset.
• Experience in tourism, hospitality, chambers, not-for-profit organizations or work supporting 2SLGBTQI+ and equity-deserving communities is considered an asset.
• French is also an asset.

TermsThis is a full-time, remote position serving Eastern Canada, including Ontario, Quebec and Atlantic Canada. The role requires regular regional travel and occasional travel elsewhere in Canada. Some evening or weekend work may be required for events.
CompensationSalary will be based on skills and experience, within the annual salary range of $70,000-$75,000. Additional benefits include group benefit plan coverage, annual vacation, and a generous public holiday schedule, including paid time off between Christmas Day and New Year's Day.
ApplicationsApplications will be reviewed on a rolling basis until the position is filled.CQCC strives to foster an inclusive workforce and is committed to applying principles of equity throughout the recruitment and hiring process. Members of equity-deserving groups are especially encouraged to apply and to self-identify. All qualified applicants will be considered. If you require accommodation during the recruitment and hiring process, please contact Human Resources at HR@queerchamber.ca.