Role overview

Role Details

Work Location: Toronto, ON – Remote-First

Compensation: $41-43.50 per hour. This role is eligible to participate in our profit-sharing bonus and benefits programs.

Reports to: Leadership

Employment Type: This is a 12-month full-time fixed-term employment contract role. Based on the project needs and other various factors, there is a possibility for extension.

Existing Vacancy Disclosure: This posting is for an open vacancy that Metrix is currently looking to fill, following the timelines of the hiring process.

Use of Artificial Intelligence (AI) Disclosure: No AI will be used to screen, assess, and/or select applicants.

Your Role

As Metrix continues to grow and our industry is increasingly disrupted by technology and innovation, we’re looking for someone to contribute to our client-facing medical writing team.

We’re looking for someone who is a strong project manager and medical writer with a passion for communicating in a corporate setting. You're interested in the learning and development & healthcare marketing fields, get excited about consulting to clients, and have an eye for all-things design. You're business and technology savvy, solutions-focused, and hope to quickly grow your career by taking on increasingly complex project management and leadership roles.

As a Medical Writer & Project Lead, you’ll be leading projects and the respective teams, as well as writing, editing, and QAing scientific content in the healthcare space. You’ll have experience consulting to professionals in healthcare and pharmaceuticals, managing project timelines and budgets, and be comfortable working with clients (many of them senior at their organizations). You will have demonstrated problem-solving skills, and an aptitude for navigating ambiguity.

Through your client-focus and commitment to excellence, you will ensure that our deliverables help each client meet their objectives. You’ll have some experience managing project teams. You do have experience medical writing, and while direct experience in the Learning & Development industry is an asset, it is not required.

What You’ll be doing

Consult and Build Relationships with Clients

Understand and identify each client’s requirements, and provide them with recommendations for their learning and development initiatives
Consult with clients on materials design, development, and deployment
Contribute to business development initiatives when necessary, through identifying opportunities, writing proposals, and participating in or leading sales presentations
Lead project team meetings both internally and externally
Provide advice and solutions to client challenges and internally to Metrix Group

Project Management

Work with clients and team members to identify and agree on project goals, roles, responsibilities, timelines, work effort and risk mitigation
Monitor project timelines, deliverables, and project-scope, ensuring budgets are adhered to and scope creep is minimal
Act as a single point of contact for project leader in client organization
Follow company best processes, practices and tools and support usage within the project team

Design & Develop Client Solutions

Manage your project team’s performance throughout the project life cycle (often managing multiple projects at a time)
Design and develop client learning solutions for a range of therapeutic areas and target audiences
Ensure referencing is complete to client and regulatory standards
Ensure overall quality of work in terms of accuracy, consistency, writing style and visual design
Interpret and incorporate feedback from colleagues and clients

Leadership, Coaching, and Collaboration

Oversee and provide leadership to your direct reports (if applicable), project team, and peers, through leading, coaching and consulting
Collaborate effectively with colleagues and clients
Demonstrate visible commitment to Metrix’s mission, vision, values, and business goals

Your qualifications

Master’s Degree in the life sciences required
AMWA membership an asset
3-5 years in a medical communications or medical marketing agency; experience coaching and managing people
Expertise and experience in project and client management
Proficiency in Microsoft Office
Demonstrated ability to manage multiple projects at the same time, and to work independently and collaborate in a high-performance team environment with demanding deadlines
Demonstrated skills in critical thinking and Design Thinking practices
Experience working with or consulting to large or complex organizations
Demonstrated ability navigating ambiguity and problem-solving capabilities

\nCompany Description

About Metrix
Metrix provides strategy and design solutions that make change happen. We’re a Toronto-based agency that provides services in relation to Learning & Development and Healthcare Marketing. We guide people and organizations towards a better future by providing innovative and effective learning and marketing solutions.

From custom workplace learning solutions to strategic healthcare marketing consultation with accompanying impactful tools, we assist our clients in reaching their goals. Everything we create is ultra-custom and built in a strong partnership with our clients, so that they can each meet their specific and unique business objectives. We consult across a range of industries, including pharmaceutical, financial services, retail, government, and non-profit.

We are proudly a People First company, and an equal opportunity employer. We know that a diverse team makes us stronger. This includes diversity of individual identities, as well as of thought, opinion, and skill sets. We take action to create an inclusive and equitable workplace and community. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. If you're excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this role or another role.

We seek out input, support, and feedback from diverse stakeholders to get the best results. We also aim to work with organizations that share our strong commitments to driving equity and equality.

We encourage people from all backgrounds and identities to apply, and to please let us know if you need any type of accommodation throughout the recruitment process.

We are committed to our team’s wellbeing and trust our people to get their job done from where they feel happiest and most productive. We have several perks our staff can enjoy as well, which include benefits from day one, extra paid time-off allotments, career development opportunities, and more.

All interviews will take place over the phone/video.

Our Values
People First
Accountable Always
Strength through Diversity
Time Matters
A Step Ahead
Company DescriptionAbout Metrix\nMetrix provides strategy and design solutions that make change happen. We’re a Toronto-based agency that provides services in relation to Learning & Development and Healthcare Marketing. We guide people and organizations towards a better future by providing innovative and effective learning and marketing solutions. \n\nFrom custom workplace learning solutions to strategic healthcare marketing consultation with accompanying impactful tools, we assist our clients in reaching their goals. Everything we create is ultra-custom and built in a strong partnership with our clients, so that they can each meet their specific and unique business objectives. We consult across a range of industries, including pharmaceutical, financial services, retail, government, and non-profit. \n\nWe are proudly a People First company, and an equal opportunity employer. We know that a diverse team makes us stronger. This includes diversity of individual identities, as well as of thought, opinion, and skill sets. We take action to create an inclusive and equitable workplace and community. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. If you're excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this role or another role. \n\nWe seek out input, support, and feedback from diverse stakeholders to get the best results. We also aim to work with organizations that share our strong commitments to driving equity and equality. \n\nWe encourage people from all backgrounds and identities to apply, and to please let us know if you need any type of accommodation throughout the recruitment process. \n\nWe are committed to our team’s wellbeing and trust our people to get their job done from where they feel happiest and most productive. We have several perks our staff can enjoy as well, which include benefits from day one, extra paid time-off allotments, career development opportunities, and more. \n\nAll interviews will take place over the phone/video. \n\nOur Values \nPeople First \nAccountable Always \nStrength through Diversity \nTime Matters \nA Step Ahead