Business Analyst - Junior

Job Title: Business Analyst - Junior
Requisition Title: RQ-2026-009738 - Business Analyst - Junior for EHR Onboarding
Location: Toronto, Ontario
Work Model: Hybrid
Duration: 9 Months
Extension: Up to 250 Additional Business Days
Shortlist Date: 2026-07-13, 5:00 p.m.

Supplier Comments / MSP Notes

Must Haves

• Understanding of PHIPA principles:
• Consent
• Collection
• Use
• Disclosure
• Safeguards of Personal Health Information (PHI)
• Understanding of:
• Health Information Custodians (HICs)
• Agents under PHIPA
• Experience with:
• Requirements Gathering
• Documentation Development
• Presentations
• Briefing Notes
• Stakeholder Engagement
• Strong analytical, communication, and interpersonal skills.

Preferred

• Public Sector experience.
• Ontario Health experience.
• Digital Health onboarding experience.

Project Description

Ontario Health requires three Junior Business Analysts to support the EHR Onboarding Workstream and related digital health service access initiatives.

The resource will support onboarding and access validation activities related to:

• Electronic Health Records (EHR)
• Provincial Clinical Viewer
• Ontario Health Digital Services
• Clinician onboarding processes

The work involves validating Health Information Custodian (HIC) information, legal structures, clinician mappings, and onboarding eligibility using Ontario Health's existing onboarding methodology.

Responsibilities

EHR Onboarding Support

• Support end-to-end onboarding activities.
• Assist with intake management and onboarding validation.
• Review submitted onboarding requests.
• Verify supporting documentation.

HIC Validation

• Validate Health Information Custodian (HIC) information.
• Review Client Information Forms.
• Confirm legal status and organization structures.
• Verify legally responsible individuals.

Clinician Mapping

• Categorize clinician users.
• Map users to approved HIC classifications.
• Support migration readiness reviews.

Stakeholder Support

• Maintain communication with stakeholders.
• Follow up on missing information.
• Support issue resolution and escalations.

Process Improvement

• Identify onboarding process gaps.
• Escalate risks and issues.
• Contribute to process documentation and improvements.

Business Analysis Activities

• Requirements gathering.
• Process mapping.
• Documentation development.
• Reporting and tracking activities.

Deliverables

Primary Deliverables

• Categorization and mapping of clinician users to approved HIC types.
• Validation of legally responsible persons for onboarding approvals.
• Requirements gathering and documentation.
• Stakeholder engagement support.
• Onboarding and access validation reports.
• Process documentation and analysis.

Required Skills

Healthcare & Privacy Knowledge

• PHIPA compliance principles.
• Personal Health Information (PHI) privacy requirements.
• HIC and Agent responsibilities.
• Ontario health care sector knowledge.
• Ontario digital health service access requirements.

Business Analysis Skills

• Requirements gathering.
• Documentation development.
• Information validation.
• Process coordination.
• Stakeholder engagement.

Professional Skills

• Strong analytical abilities.
• Strong organizational skills.
• Attention to detail.
• Communication skills.
• Ability to manage multiple requests simultaneously.

Software Skills

• Microsoft Office Suite:
• Word
• Excel
• PowerPoint
• Outlook

Desired Skills

• Digital health onboarding processes.
• Provincial Clinical Viewer experience.
• Ontario Health digital services experience.
• Documentation and coordination expertise.
• Multi-stakeholder environment experience.
• Operational process experience.

Evaluation Criteria

PHIPA Knowledge 10%

• Understanding of:
• Consent
• Collection
• Use
• Disclosure
• Safeguarding PHI

Health Information Custodian Knowledge 40%

• Understanding of HIC roles.
• Understanding of Agent responsibilities under PHIPA.
• Ontario healthcare compliance knowledge.

Business Analysis & Documentation 25%

• Requirements gathering.
• Documentation development.
• Presentations.
• Briefing notes.
• Stakeholder engagement.

Communication & Stakeholder Management 25%

• Stakeholder engagement experience.
• Analytical and problem-solving skills.
• Verbal and written communication.
• Negotiation and interpersonal skills.

Knowledge Transfer Requirements

The resource must:

• Provide ongoing knowledge transfer throughout the engagement.
• Share documentation and deliverables with Ontario Health teams.
• Participate in walkthrough and handoff sessions.
• Ensure all onboarding knowledge and artifacts are transferred before assignment completion.