Conference Liaison

Description

About the Role

Working within the Events, Theatre and Hospitality Services area, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.

In the Event and Conference Services area, the Conference Liaison (CL) will have a keen focus on an exceptional client experience. The CL is a direct extension of the Event Specialists and is responsible for assisting with the set-up and on-site support of conferences, events and meeting services. The Conference Liaison is the key contact point for clients and guests and has the ability to creatively and calmly solve issues that arise before and during events. Typical service locations include Ross Glen Hall, meeting rooms, breakout spaces as well as other MRU spaces on a case by case basis. The Conference Liaison will be available to work varied shifts including weekdays, evenings and weekends.

Responsibilities

• Welcoming clients and guests and providing information, directions and on-site assistance.
• Assisting with on-site support for all Event and Conference Services events including room and food service checks, event signage and coat check service to ensure services are precise and as requested as part of event-day responsibilities.
• Set-up and troubleshooting A/V services.
• Oversight of bar services and ability to assist directly with re-stocking, set-up and direct bar services.
• Full sweep of conference centre spaces at the end of each night to ensure catering and other materials have been removed.
• Acting as the main point of contact for clients at events while being available in person and by phone.
• Assisting Event Specialists with event, conference, performance and meeting details.
• Assisting with routine administrative support (e.g. filing, processing documents, etc).
• Working independently and in a team environment.
• Assisting with venue snow removal and other safety measures if snow accumulation deters venue access and egress.
• Working flexible hours which include weekday, evening weekend shifts as required.

Qualifications

• High School Diploma
• 12 - 18 months of previous experience

Salary:$21.87 - $27.61 per hour

Closing Date:October 30, 2026 or until suitable candidates are selected

A resume should be submitted in one.pdf document. Please title your.pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).