Role overview

Job Title: Hostess Reports To: Lead Hostess Job Summary: We are seeking a polished and personable Hostess to join our esteemed team at Piva Modern Italian. The ideal candidate will be the welcoming face of our restaurant, creating a warm and inviting atmospheres for all guests. This role requires exceptional customer service skills, a strong attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities and Guest Relations: - Greet guests warmly and professionally upon arrival, creating a positive first impression. - Manage the waitlist efficiently, providing accurate wait times and communicating with guests effectively. - Seat guests promptly and courteously, ensuring tables are assigned appropriately based on party size and guest preferences. - Assist guests with any inquiries or requests, ensuring their comfort and satisfaction. - Maintain a friendly and welcoming demeanor at all times, creating a positive dining experience for all guests. Restaurant Operations: - Assist with the overall flow of service, ensuring a smooth and efficient dining experience for all guests. - Communicate effectively with the service team regarding guest arrivals, table assignments, and any special requests. - Maintain a clean and organized reception area, ensuring a polished and inviting ambiance. - Assist with the preparation and maintenance of seating charts and reservations. - Assist with other duties as assigned, such as answering phones, assisting with special events. Qualifications: - Prior experience as a Hostess in a fine dining restaurant is preferred. - Excellent communication and interpersonal skills, with a friendly and approachable demeanor. - Strong customer service orientation with a genuine desire to exceed guest expectations. - Strong organizational and time management skills with the ability to multitask effectively. - Ability to work well under pressure in a fast-paced and demanding environment. - Professional appearance and demeanor. - Ability to work a flexible schedule, including evenings, weekends, and holidays.Benefits: - Competitive hourly wage.• Employee discounts on food and beverages. - Opportunities for growth and advancement within the company. - The opportunity to work in a prestigious and rewarding environment with a passionate team.