Role overview

Sales Support Representative - Winnipeg, MB
Base Salary 50-55K + annual profit share + comprehensive benefits + RRSP offering

About the Company
Our client is a leading Canadian distributor of wire, cable, fiber optic, and electrical products, serving commercial, industrial, utility, telecommunications, and OEM customers across the country. Known for their technical expertise, dependable service, and customer-first approach, they play an important role in supporting Canada's growing infrastructure and energy sectors.

About the Role
We're looking for a Sales Support Representative to join a busy and collaborative Winnipeg team. This is a dynamic, multi-functional position that's ideal for someone who enjoys helping customers, staying organized, and being involved in all aspects of branch operations.
You'll work closely with customers, vendors, and internal teams to provide exceptional service, support sales initiatives, and help ensure the smooth day-to-day operation of the business centre. If you're proactive, eager to learn, and enjoy working in a fast-paced environment where no two days are the same, this could be a great opportunity for you.

What You'll Be Doing

Deliver exceptional customer service through phone, email, and other communication channels
Respond promptly and professionally to customer inquiries and requests
Build strong relationships with customers and vendors through consistent, reliable support
Resolve customer concerns and ensure commitments are followed through to completion
Recommend complementary and alternative products to help customers find the best solutions
Promote key product lines and current business initiatives
Share customer feedback and market insights with management and sales teams
Assist with a variety of administrative tasks including invoicing support, account payable processing, deposits, freight claims, cash reconciliation, and document management
Continue developing product knowledge through training and learning opportunities
Provide support with purchasing, inventory management, and other operational functions as needed

What You'll Bring

Grade 12 diploma or equivalent; post-secondary education is considered an asset
1-2 years of customer service, sales support, administration, or related experience
Strong communication and relationship-building skills
Excellent organizational abilities and attention to detail
Proficiency with Microsoft Word, Excel, and Outlook
Interest in learning sales, purchasing, and inventory management functions
A positive attitude, strong initiative, and willingness to take on new challenges
Ability to thrive in a team-oriented, fast-paced environment
Desire to learn, develop, and grow within the organization

Why Join?
This is more than a support role, it's an opportunity to build a long-term career with a respected Canadian organization that is helping power Canada's future.
You'll join a company that values initiative, encourages professional development, and provides opportunities to grow within a strong national network.

Why You'll Love Working Here

Annual profit-sharing program in addition to competitive compensation
Real opportunities for career advancement and professional growth
A collaborative team environment where contributions are recognized and valued
The chance to work in an industry that's helping drive Canada's energy transformation

Benefits Include

Flexible group insurance plan tailored to your needs
24/7 access to Telemedicine and Employee Assistance Program (EAP) services
Group RRSP with employer contributions and TFSA options
Postsecondary Scholarship Program for employees' children
EV charging stations at company facilities
Years of Service Recognition Program

If you're looking for a role where you can build valuable skills, make an impact, and grow your career with a supportive and established organization, we'd love to hear from you.