Tenant Support Worker

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Tenant Support Worker

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City:MerrittProgram and Site Location: Supportive Housing, Juniper

Reports To: Coordinator of Supportive Housing, Juniper Term: Full-Time (37.5 hours per week)Hours: Tuesday to Saturday: 12:00am to 8:00am with a 1/2 hour unpaid meal break

Wage Range: $27.53 to $31.57 commensurate with education and related experience.

Position Summary: As a Tenant
Support Worker, you will provide life skills services to Program Participants
who may struggle with mental health concerns, substance misuse challenges, and
chronic health conditions. Within this role, you will support Program
Participants to identify individual goals and develop the life skills
necessary to live as independently as possible. Service delivery is based on a
client-centered, trauma-informed, and non-judgmental perspective. Please note this is a pet-friendly workplace.

What We Offer:

• Competitive

benefits including but not limited to dental, vision, physiotherapy, massage, and
fertility upon eligibility

• Municipal

Pension Plan upon eligibility

• On-site

training and development opportunities such as Violence Prevention, Cultural
Awareness, and 2SLGBTQ+ training

• A

culture of equality, inclusion, and diversity including paid cultural sensitivity
days

• Accidental

death insurance

• Wellness

plan benefit

• Vacation

entitlements for Part-Time and Full-Time employees

Typical Duties Include:

Tenant Support Worker Responsibilities

• Encourage and support Program Participants to live as fully

and independently as possible.

• Participate

in the assessment, goal setting, and program planning for Program Participants
when requested.

• Provide

supervision and support to mitigate individual and program risk to ensure
safety, comfort, and wellness.

• Work

closely with identified community resources for each Program Participant.

• Actively

seek the views of Program Participants and involve them in decision-making to
improve their own identity, purpose, and self-esteem.

• Complete

wellness checks/room checks when required.

• Assist

with meal planning, meal preparation, and meal education with Program
Participants.

• When

required, arrange weekly drop-offs from the local Food Bank.

• Monitor

and move along community members who are loitering in and around the property.

• Provide

crisis intervention as required including overdose responses by ensuring
immediate access to medical services and completing necessary incident reports
when required.

Administrative Responsibilities

• Conduct

assessments of potential Program Participants using the BC Housing-mandated
Vulnerability Assessment Tool (VAT).

• Complete

accurate and up-to-date communication/case notes.

• Maintain

files and statistics as per accreditation standards.

• Complete

move-in/move-out documentation as required by the Property Services Department.

• When

requested, be a member of the Society’s Performance and Quality Improvement
(PQI) team.

• Ensure

compliance with all Society policies and procedures.

• Other

duties which may or may not be outlined within this job description.

Qualifications and Requirements

• Bachelor

of Social Work, Human Services Diploma, Support Worker/Care Aid Certificate, or
an equivalent combination of education, training, and/or lived experience.

• Strong

ability to recognize and address difficult
behaviors.

• Good

communication, documentation, interpersonal, and conflict management skills.

• Ability to work

within a team-based environment involving multi-agency support.

• Strong working

knowledge of community resources.

• Understands and

maintains professional boundaries.

• Valid driver’s

license, safe driving record, and reliable/appropriate transportation with
business use coverage.

• Must pass an acceptable

criminal record check for the vulnerable sector.

• Occupational First

Aid Level 1 required.

• Readiness to

complete in-house online training within the first month of employment.

• Mental Health

First Aid, ASIST, and Trauma Informed Practice an asset.

If you self-identify as Indigenous (First Nations, Métis, or Inuit) and/or would like assistance with the application process, job readiness, interview readiness or tips for resume and cover letter writing, we encourage you to contact us at careers@aswellness.ca.

The ASK Wellness Society is dedicated to promoting diversity/multiculturalism with inclusion as one of our Core Values. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender identity or expression, sexual orientation, national origin, disability, or age.

Please note that interested applicants must already hold an open work permit, a Post-Graduation Work Permit (PGWP), permanent residency, or Canadian citizenship. ASK Wellness Society will not apply for a Labour Market Impact Assessment (LMIA) or sponsor a Provincial Nominee Program (PNP)-based work permit.

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