Role overview

Position Title: Learning Consultant – Expert (French)

Request ID: 105009-1

Start/End Dates: 7/31/2026 - 10/31/2026

Location: Reomte - 81 Bay 33rd Floor CIBC Square

Schedule: 37.5 Hours/week, 9-5 Monday to Friday

Rate $70/hr

BILINGUAL (ENGLISH/FRENCH) REQUIRED

Potential for this contract to be extended or converted to FTE? Possibility according to business needs.

Remote/Hybrid: Remote (Candidates outside of the Toronto market (e.g., Montreal, QC) would also be considered.)

Number of hires: 1

Line of Business: Talent Development

What does the LOB do?: LOB is the arm of HR that builds learning for CIBC. All Enterprises, mandatory and regulatory training alongside induction across the bank

Reason the role is open? Project driven

What project will this contractor be working on? 1) Mandatory Training Program (MTP) 2) Compass Mobile Enhancements and 3) PSP Modernization MVP 2

Interview Process: 2 rounds of interviews. Will be with a panel of leaders.

**There will also be a verbal/written French assessment during the interview process.

Available to start as soon as possible from late-week of week beginning July 20th

Copies of their work may be requested for review.

Team Size? 40 - Content Creation Team

How many years of experience? Minimum of 5 years' experience

What you’ll be doing

The Learning Consultant will research, recommend, and design content for a variety of learning and performance solutions, and manage development activities for related projects aligned with all of CIBCs strategies and goals, aiming to enhance employee capabilities, supporting a client-centric environment.

The focus of this role is to design learning solutions based on learning and performance objectives, job-specific procedures/activities, and measures of success, and then to build those learning solutions in Talent Development’s available authoring (for example, Articulate 360 suite) and multimedia tools. A primary function is the ability to review courses built in French to ensure that they are free of grammatical error and that audio recordings sounds as natural as possible.

To function effectively, the Learning Consultant must be Francophone or bilingual, have excellent instructional design skills, communication and writing skills, and the ability to manage multiple and competing deliverables, and experience designing content for adult learners in a variety of formats, including e-learning storyboards, self-guided and instructor-led. The Learning Consultant will work closely with other Talent Development team members and possibly internal partners.

At CIBC we enable the work environment most optimal for you to thrive in your role. This role is remote.

How you’ll succeed

French review – Review French courses to ensure they meet the same quality standards as the English that is provided.
Job ready instructional design – Design a range of solutions utilizing a variety of approaches to suit multiple learning styles and to achieve learning objectives. Conduct needs assessments, gather and interpret data to identify performance gaps, research and interpret relevant content with Advisors and subject matter experts (SMEs) to make recommendations. Define measurable and achievable performance and learning objectives.
Consulting and analysis – Collaborate across functions to achieve understanding of the perceived needs or gaps, then determine appropriate training tools and methodologies such as e-learning, multimedia, virtual workshop, knowledge objects and blended solutions.
Consulting & Advisory – Present content by creating detailed design plans, instructional strategies, objectives and research results. Create recommendations including content highlights, key concepts, and multimedia ideas. Prototype where possible.
Project Delivery – Deliver and implement quality learning on time: Successfully complete high quality learning solutions with agreed upon parameters, determine success criteria, prepare for effective implementation of learning programs, monitor results of learning programs and implement updates to improve on layout and content.

Who you are

Values matter to you. You bring your real self to work, and you live our values – trust, teamwork and accountability.
You are driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
You act like an owner. You thrive when you’re empowered to take the lead, go above and beyond, and deliver results.
You’re driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You can demonstrate experience in designing successful e-learning, instructor-led and self-guided training materials as well as extensive knowledge and application of instructional/information design principles. It is an asset if you possess post-secondary education in Adult Education or Instructional Design.

Must Have Requirement:

Bilingual – must have strong verbal and written communication skills in French and English

Experience with Articulate 360, Rise and Storyline, Adobe

Adult Learning/Education Certification

Instructional Design expertise [E.g., ability to conduct a Training needs analysis (TNA)]

Workday LMS

Nice to Have:

Adobe Captivate

Adobe Premier Pro

Project Management experience

Soft Skills:

Collaborate and work with others.

Comfortable attending meetings.

Iteration with team member input.