Role overview

Patient Care Coordinator – MedSleep, Ontario
MedSleep provides clinical consultation, sleep testing, and treatment for sleep disorders across Canada. We're growing our team and looking for a Patient Care Coordinator to join a MedSleep clinic in Ontario.

What You'll Do

Act as the main point of contact between patients, physicians, and clinical staff throughout the patient's care journey
Review assigned tasks and patient information, then contact patients to discuss next steps
Refer patients to the appropriate therapy vendor and schedule any necessary appointments
Update patient charts and coordinate with referring physicians and other healthcare providers
Email patients with required information and next steps
Help patients navigate the process – answering questions and connecting them to the right person when needed

What We're Looking For

1+ year of administrative experience (required)
Knowledge of sleep medicine or CPAP therapy (an asset)
Sales experience (an asset)
Strong organizational skills and attention to detail
Ability to adapt quickly to new procedures
Strong verbal communication and time management skills
Ability to multi-task and prioritize under pressure
Strong listening and direction-following skills

What We Offer

Competitive salary ($18–20/hour)
Comprehensive benefits package
Group RRSP plan
Opportunities for career growth and professional development
Direct patient interaction and meaningful, hands-on work

Job Details

Full-time, permanent
37.5 hours/week
Location: local MedSleep clinic, Ontario – in-person

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