Role overview

About Us
Interbake Foods, located in Kitchener ON, is an affiliate of Maker’s Pride. Headquartered in Downers Grove, IL, Maker’s Pride is a leading global contract manufacturer of baked goods, snacks, and packaged foods. With 30+ facilities and nearly 10,000 employees, we are committed to quality, safety, innovation, and continuous improvement.
Position Summary
The Quality Assurance Manager leads all Quality Assurance and Food Safety (QA/FS) activities at the plant. This role is responsible for ensuring regulatory compliance, maintaining robust quality systems, and driving continuous improvement, while developing and leading the QA/FS team.
Key Responsibilities

Lead and manage all QA/FS programs, including HACCP, Food Safety Plans, Environmental Monitoring, Allergen Control, Sanitation, Pest Control, Hold & Release, and Trace/Recall
Ensure compliance with customer, regulatory (CFIA, FDA, USDA, GMP), and GFSI/SQF standards
Oversee internal audit programs and maintain audit readiness at all times
Drive continuous improvement using Lean principles, RCA, CAPA, and data analysis
Monitor and report KPIs to improve plant quality performance and reduce consumer complaints
Partner with cross-functional teams to strengthen quality culture and ensure product specifications meet customer and regulatory requirements
Lead investigations and customer communications related to quality or food safety incidents
Support commercialization and production teams with process capabilities, specifications, and quality standards
Develop, coach, and mentor QA/FS staff to build capability and succession
Oversee sanitation team, processes, MSS and pest control

Qualifications

Bachelor’s degree in a science or business-related field (or equivalent experience)
5+ years of QA/FS leadership experience in food manufacturing, with 2 or more of this time in a Manager level role
PCQI certification required; SQF/BRC experience preferred
Strong knowledge of HACCP, environmental monitoring, sanitation, and regulatory compliance
Experience with oversight of sanitation team and processes is needed
Experience with data analysis, continuous improvement, and audit management
Proven leadership, communication, and team development skills

Skills & Competencies

Quality systems management and regulatory compliance
Root cause analysis and continuous improvement
Internal auditing and risk assessment
Team leadership and cross-functional collaboration
Excellent communication skills with an ability to translate customer and product specifications in to practical operational procedures

Work Environment & Requirements

Combination of office and production floor (approx. 50/50)
Exposure to typical manufacturing conditions (noise, temperature changes, machinery)
Ability to walk production areas and lift up to 25 lbs.
Travel up to 10%, primarily to the United States

Our recruiting process does not include the use of AI.
This posting is for a permanent, full-time position that is currently vacant. The starting salary range is $87,000 - $125,000 plus benefits and bonus potential.
No Relocation is available for this opportunity.
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