Role overview

Securiguard is seeking a professional, customer-focused Bilingual Security Concierge (Spanish/English) to join our team at the Colombian Consulate in Calgary.

This unique opportunity offers the chance to work within an international diplomatic mission where you will serve as the first point of contact for visitors, government representatives, and members of the public. You will represent Securiguard in a professional environment that supports diplomatic services and international engagement. The successful candidate will play a key role in creating a welcoming, professional, and secure experience for all visitors.

This is a primarily indoor position with occasional brief exterior patrols. The role offers daytime hours, free onsite parking, and the opportunity to support visitors in a professional diplomatic environment.

If you are a customer-focused professional who is fluent in Spanish and English and enjoys working within unique diplomatic environment, we encourage you to apply

Location:Colombian Consulate, Calgary

Schedule: Monday to Friday, 9:00 AM - 4:00 PM Hourly rate: $19.50/hour

Key Responsibilities

Greet visitors and provide exceptional customer service in a professional and courteous manner
Communicate effectively in both Spanish and English
Determine the purpose of visitors' appointments and notify the appropriate Consulate representative
Maintain a welcoming, organized, and professional reception area
Monitor visitor access and follow established security procedures
Conduct periodic exterior patrols of the property to ensure a safe and secure environment
Assist visitors with general inquiries and provide directions or information as appropriate
Observe, document, and report any security concerns or unusual activity
Complete required reports and daily documentation accurately and professionally

Qualifications

Fluent in both Spanish and English
Valid Alberta Security Licence
Strong verbal and written communication skills
Exceptional customer service and interpersonal abilities
Professional appearance and demeanor
Ability to remain calm, courteous, and composed in a public-facing environment
Strong attention to detail and sound judgment
Ability to work independently with minimal supervision
Previous experience in security, concierge, reception, hospitality, customer service, or a related field is considered an asset

Why Join Us?

Consistent Monday-to-Friday schedule
Daytime hours with evenings and weekends off
Work in a professional diplomatic environment
Primarily indoor work setting
Free onsite parking
Opportunity to utilize your Spanish language skills daily
Meaningful role serving an international community
Supportive team environment

About Us:

Securiguard is one of Canada's leading providers of security and safety solutions, recognized for delivering exceptional customer service and creating value for our clients. We are committed to caring for our people, supporting our communities, and operating responsibly.

Our teams provide security services across a diverse range of sectors, including commercial properties, retail environments, oil and gas operations, aviation facilities, diplomatic missions, critical infrastructure, and special events. With a team of dedicated security professionals, we deliver tailored solutions ranging from concierge and customer service roles to mobile patrol, K9 services, loss prevention, and specialized security operations.

Securiguard is an equal opportunity employer, and we value the diversity of our workforce. We are committed to fostering an inclusive, respectful workplace where employees are supported in their professional growth and development.