Role overview

Overview

Not all parking management companies are the same. Concord Parking is unique, and our approach is changing how leading organizations make the most of their parking assets. We’ve grown rapidly as a result of delivering technology and innovation not previously offered by traditional parking companies. Our focus is on providing clients with specialized parking management services that:

Enhance the customer parking experience

Utilize the best in industry technology

Maximize revenue and return on parking assets

Provide clients with highly skilled and motivated personnel

Concord Parking offers a great working environment and the most development opportunities of any parking enforcement company in the country. As a part of the Paladin Security Group, we have a coast-to-coast reputation as an Employer of Choice. We have been selected as a Best Place to Work by Glassdoor and are the only security firm ever recognized as one of Canada’s Best Managed Companies. We are committed to offering the best employment and career development opportunities in the industry because we want the very best and brightest people our industry has to offer.

Please allow 15 - 20 minutes to complete your application

Job Skills / Requirements

Looking for an exciting and active career in law enforcement? Concord Parking is hiring Parking Bylaw Enforcement Officers!

Parking Bylaw Enforcement Officers are contracted by the City of Edmonton and are responsible for enforcing parking regulations on city streets. Violations include expired parking permits, no parking zones, tow-away zones, and other non-moving vehicle violations. The authority to enforce parking regulations is granted to officers after satisfactory completion of training and their appointment under the City of Edmonton Bylaw. This role is ideal for individuals who are physically active, detail-oriented, and confident in handling public interactions—including conflict resolution.

New hires begin in Beat Patrol (foot patrol) with opportunities to progress into City Patrol (vehicle enforcement) and beyond. High-performing officers may advance toward Administrative Peace Officer Status and leadership roles such as Dispatch, Supervisor, or Team Lead.

Upcoming Training Date: October 13, 2026

Schedule Rotation:5 Days On, 2 Days Off (Includes Weekends & Special Events) 40 Hours per Week

Shift times: 0800-1900

Special Event Shifts: Mornings/Afternoons/Evenings/Weekends, 4- to 12-hour shifts

Starting Wage: $21.00/hour, increases to $21.33/hour after successful training and Officer Swear-In

Key Responsibilities

Enforce City of Edmonton Bylaw 5590 for non-moving vehicle violations
Patrol assigned areas (primarily on foot) in all weather conditions
Issue tickets and warnings for parking violations
Educate the public on parking rules and dispute processes
Work special event shifts (sports games, concerts, etc.)
Complete detailed reports (Daily Tag Reports, Incident Reports, etc.)
Communicate with Supervisors, Dispatch, and Team Leads
Perform lone worker check-ins and track time accurately
Attend court as required
Maintain professional appearance and uniform standards
Secure all equipment and documentation
Represent the City of Edmonton and Concord parking with dignity and integrity

Must Have Qualifications:

18 years of age or older
Grade 12 diploma or equivalent
Valid Class 5 Driver’s License (minimum 2 years driving experience)
Meet at least one of the following:

2 years of post-secondary education
1 year of enforcement/security experience
3 years of supervisory/management experience (with conflict resolution)
5 years of customer service experience (with conflict resolution)
Clean driving abstract (less than 3 demerits over 5 years)
Ability to walk 20–25+ km daily outdoors
Strong English communication (written and verbal)
Ability to write clear, detailed reports
Clear Criminal Record Check
Availability for full-time hours, including evenings/weekends

Training & Advancement

Training includes:

3 days classroom (SOP training)
2–3 days of field training (job shadowing)
Online Learning Management System modules
Written exam (80% required to pass)

Upon successful completion of training, submission of clear CRC, and formal swearing-in by the City of Edmonton, officers receive their issuer number and wage increase.

Certification Requirements (All)

Class 5 Drivers License

Driving record with less than 3 demerits

Additional Information / Benefits

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation

This job reports to the Customer Service Manager

This is a Full-Time position
1st Shift, Weekends.

Travel is not required

Number of Openings for this position: 5