Skate Staff

Position type:fixed-term contractCompensation:$18/hourStart date:December 8, 2026Deadline to apply:November 2, 2026 at 5pmCurrent Vacancy:Yes DescriptionThe Skate Staff will report to the Facilities Supervisor, and they will help maintain a safe and enjoyable ice-skating environment for all users. This position is well suited for people who love skating, have a passion for the outdoors, and enjoy providing customer service. This role is also ideal for candidates looking to enter the workforce and have limited or no prior work experience. Applications that note involvement with sports, clubs, or other commitments are welcomed. About The Bentway works “to ignite the urban imagination”, using the city as site, subject, and canvas. Key responsibilities

• Maintain a safe and fun environment for all participants by educating and enforcing skating rules.
• Serve as a front-line customer service representative for visitors and other members of the public.
• Clear ice of skaters for ice resurfacing, in coordination with Supervisor/Operator
• Assist Operations staff in performing ice safety protocols, particularly during “floods”, including getting the public off the ice and ensuring the ice is clear for resurfacing.
• Address and resolve complaints and on-ice issues, with support from the Supervisor.
• Report all concerns, accidents and incidents for follow up by senior staff.
• Assist with general site upkeep as required.
• Assist with first aid procedures as required.
• Help identify issues with ice conditions, if appropriate.
• Ensure the ice is safe at all times, working with Bentway Site Staff to do so.
• Attend meetings and training as required.
• Other duties as assigned.

Qualifications

• Must be at least 16 years old.
• Experienced and comfortable ice skater.
• Great customer service and communication skills, previous customer service experience ideal.
• Professional presentation, appearance and work ethic.
• Ability to work flexible hours, including evenings, and weekends
• Experience in a similar public space, recreation or parks environment is ideal.
• Ability to work in varying and extreme weather conditions
• Current standard level First Aid/CPR-C would be an asset.

Applications The Bentway is committed to fostering a positive and supportive environment that promotes equity and diversity. Individuals from equity deserving groups, including Indigenous, Black and racialized applicants, persons with disabilities, newcomers to Canada (within the past 5 years), and people from 2SLGBTQ+ communities are encouraged to apply. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to The Bentway Conservancy athello@thebentway.ca. To apply Apply with a resume and cover letter via The Bentway’s job board: https://thebentway.applytojobs.ca/ Deadline to Apply: November 2, 2026 at 5pm Application Components:

• Resume (PDF format, no more than three pages)
• Cover Letter (optional)

The Bentway does not use AI to sort candidates, each application will be reviewed by a staff member. We thank all applicants for their interest and will endeavour to contact all applicants, whether successful or not.