Role overview

Infosys is seeking an experienced Technical Program Manager to lead large-scale technology programs and digital transformation initiatives within the Retail, Consumer Packaged Goods (CPG), and Logistics domain. The candidate will interface with key business and technology stakeholders and provide leadership across all stages of the Software Development Life Cycle (SDLC), including requirements elicitation, application architecture discussions, solution design, program planning, delivery governance, testing, implementation, transition, and support. The role requires strong expertise in program management, stakeholder engagement, technical delivery, and operational excellence, along with a solid understanding of Retail, CPG, and Logistics business processes. The Technical Program Manager will be responsible for managing cross-functional teams, driving technology initiatives, mitigating risks, ensuring delivery quality, and aligning solutions with business objectives. This is an opportunity to be part of a learning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications

Candidate must be located within commuting distance of Mississauga, Ontario, or be willing to relocate to the area.
At least 11 years of Information Technology experience, including experience managing large-scale technology programs and enterprise project delivery.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in lieu of every year of education.
Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
At least 5 years of experience in client-facing delivery, project management, application support leadership, or program governance roles.
At least 4 years of experience working in Agile Scrum environments and managing globally distributed teams and stakeholders.

Preferred Qualifications

At least 7 years of experience leading complex technology programs within the Retail, Consumer Packaged Goods (CPG), and Logistics industry.
Strong understanding of Retail and Supply Chain business processes, including order management, inventory management, warehouse operations, transportation, fulfillment, merchandising, and customer experience.
At least 7 years of experience managing end-to-end program delivery, including planning, budgeting, governance, risk management, resource planning, and stakeholder communications.
At least 7 years of experience driving digital transformation, application modernization, cloud adoption, automation, and operational improvement initiatives.
At least 7 years of experience working across the Software Development Life Cycle (SDLC), Agile delivery methodologies, testing, implementation, transition, and production support processes.
At least 7 years of experience driving technical solution delivery involving cloud platforms, enterprise integrations, distributed systems, application modernization, and architecture-led transformations.
At least 7 years of experience identifying program and technology risks, driving issue resolution, managing executive-level communications, and ensuring successful business outcomes.
At least 7 years of experience leading cross-functional teams, managing client relationships, mentoring team members, and collaborating with business and technology stakeholders to deliver strategic initiatives.

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Estimated annual compensation range for candidates based in the below location will be: Ontario: $105,007 to $147,836.
Additional Required Qualifications
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.