Role overview

At Chick-fil-A Kitchener, the team member role is more than just a job, it’s an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for hard-working, team-oriented, friendly and honest people.

JOB DESCRIPTION:

As a Team Member, you will be responsible but not limited to:

Embody the Mission & Core Values of Chick-fil-A Kitchener.

Use our CORE 4 model.

Provide Second Mile Service, going above and beyond to ensure excellent customer service.

Rigorously adheres to food safety and restaurant security policy.

Handle customer inquiries, questions, and complaints.

Retaining and following all restaurant policies, procedures, and requirements.

Know all relevant standard operating procedures and pass required assessments or activities with 80% or higher.

Consistently follow all cash handling policies.

Consistently follow all food safety and physical safety policies.

Quickly bag and deliver food with order accuracy.

Follow procedures to ensure Operational Excellence.

Raw, hot, and cold food production, meal assembly, and food and ingredient preparation.

Maintains an exceptionally clean, safe, and sanitary work environment and works in a way that does not create a mess.

ADDITIONAL BENEFITS:

Sundays Off

Meal Discounts

Uniform (Pants, Polo, Belt and Name Tag included)

Growth & Development Opportunities Within the Restaurant

Leadership and Professional Development Opportunities

Scholarship opportunities of $2,500 per year.

Cross-training

HOURS OF OPERATION:

Monday to Saturday: 10:30 AM to 10:00 PM