Director, Education & Family Programs

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Director, Education & Family Programs

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Director, Education & Family Programs

Full-time, Permanent

Monday-Friday 9:00AM-5:00PM, Full Year Position

At Ronald McDonald House
Toronto, we believe that when a child is seriously ill, the entire family needs
support. Every year, thousands of families from across Ontario rely on Ronald
McDonald House Toronto for a place to stay, nourishing meals, educational
support, meaningful programming, and a community of care while their child
receives treatment.

We are seeking an
experienced, compassionate, and forward-thinking leader to join our team as Director, Education & Family Programs.

Reporting to the Chief
Program Officer, this role provides operational leadership for some of the most
impactful services at Ronald McDonald House Toronto—including our
Ministry-inspected licensed private school, family recreation programming,
seasonal camps, and food services. This is a unique opportunity to shape
programs that create connection, belonging, learning, comfort, and moments of
normalcy for families navigating serious childhood illness.

A Leadership Role with Meaning

This role requires an
exceptional leader who can balance strategic vision with operational excellence
while fostering an environment where every child, youth, caregiver, and family
feels welcomed, respected, and supported.

As Director, Education &
Family Programs, you will lead multidisciplinary teams and oversee programs
that serve families from diverse cultural, linguistic, religious,
socioeconomic, and family backgrounds. You will champion inclusive practices,
equitable access to services, and culturally responsive approaches that ensure
every family experiences a sense of belonging throughout their stay.

The Organization

Since
1981, Ronald McDonald House Toronto has served as a place to call home for
families with seriously ill children undergoing treatment. Ronald McDonald
House Toronto encompasses a House for 81 families in downtown Toronto and seven
Family Rooms in hospitals across the Greater Toronto Area and in Sudbury. The
families we serve come from throughout Ontario, across Canada and around the
world.

What You'll Lead

Education

Ronald McDonald House
Toronto is home to a Ministry-recognized private school that helps children
continue their education while receiving medical treatment away from home.

As Director, Education & Family Programs, you will:

• Provide leadership and coaching

to teachers, educational staff, and programming

• Support students with

diverse learning, developmental, behavioural, and social-emotional needs

• Foster inclusive learning

environments where every child can thrive

• Partner with families,

hospital teams, and hometown schools to support educational continuity and
successful transitions

• Ensure compliance with

Ministry of Education requirements and recognition standards

Recreation & Family Programming

• You will oversee & support

a broad range of family-centred recreational and wellness programming designed
to provide connection, respite, engagement, and joy:

• Leading the development,

implementation, and evaluation of inclusive family programs and activities

• Overseeing seasonal Ontario

accredited camp and recreational services

• Ensuring programs are

accessible, culturally responsive, developmentally appropriate, and reflective
of family needs

• Creating opportunities for

children, youth, siblings, and caregivers to build community and feel a sense
of belonging

• Supporting staff

development in trauma-informed, anti-oppressive, and family-centred practices

Food Services

• Food is one of the many

ways we care for families and create a welcoming environment during challenging
times. You will:

• Provide leadership and

oversight of kitchen operations and food service delivery

• Support nutritious,

culturally responsive meal programs that reflect the diverse dietary, cultural,
and religious needs of families

• Oversee the Meals from the

Heart volunteer meal program

• Ensure compliance with

food safety and public health standards

• Explore opportunities to

enhance and expand food service delivery across House and Family Room locations

Equity, Diversity & Inclusion Leadership

At Ronald McDonald House
Toronto, we are committed to creating an environment where every family feels
seen, valued, respected, and supported. The successful candidate will:

• Demonstrate and champion equity,

diversity, inclusion, and accessibility and create an environment that creates
an environment of psychological safety and belonging principles

• Lead with cultural

humility and a genuine curiosity about the lived experiences of others

• Foster inclusive

environments where children, families, staff, volunteers, and students feel
welcomed and empowered

• Integrate equity-informed

decision-making into program design, service delivery, staff leadership, and
family engagement

• Build culturally

responsive teams and support staff in developing inclusive practices

What You'll Bring

We are looking for a
leader who combines operational excellence with deep compassion and a
commitment to family-centred care.

You'll bring:

• A Bachelor's degree in

Education is required (Master's degree considered an asset)

• Ontario College of

Teachers membership (preferred)

• Significant progressive

leadership experience (10+ years) in education, recreation, camps, child and
family programming, food services, or related sectors

• Experience leading

multidisciplinary teams and managing complex operations (5+ years)

• Demonstrated success

developing, implementing, and evaluating programs and services

• Strong knowledge of the Ontario

Curriculum, child and youth development, accessibility, and inclusive
programming practices

• Experience overseeing kitchen operations or volunteer-led meal programs; menu planning and food safety practices
• Experience supporting

diverse populations and embedding equity, diversity, inclusion, and
accessibility principles into programs and teams

• Experience managing

budgets, policies, compliance requirements, and organizational partnerships

• Strong experience with

classroom management and progressive discipline procedures.

• Exceptional leadership,

communication, coaching, and relationship-building skills

• The ability to lead with

empathy, humility, sound judgment, and cultural awareness

Why Join Ronald McDonald House Toronto?

At Ronald
McDonald House Toronto, you’re not just taking on a job; you’re becoming part
of a mission that makes a tangible difference every day. As a Director, Education & Family Programs,you'll play a key role in helping families
feel at home when they need it most. You’ll have the opportunity to work with
compassionate people, enhance your skill set, and contribute to a life-changing
cause.

In addition to
meaningful work that supports families during critical moments, we offer:

Impact: Your role directly contributes to the comfort and well-being of families during some of their toughest times.

• Lead a Ministry-recognized

private school and accredited Ontario camp serving children receiving medical
treatment away from home

• Shape innovative programs

that support learning, connection, recreation, and family well-being

• Influence the future

growth and development of key family services

• Work alongside passionate

colleagues committed to exceptional family-centred care

• Make a meaningful

difference every day

Supportive Environment: Access to our Employee & Family Assistance Program, as well as a network of caring colleagues dedicated to making a difference.

Competitive Total Rewards: Package including a hiring salary range of $96,000 – $120,000, RRSP contribution, paid wellness days, four weeks' vacation, group health and dental
benefits, coverage for mental health, paramedical services and much more.

This posting is for an active vacancy that the organization is currently seeking to fill.

We do not use artificial intelligence (AI) or automated decision-making tools to screen, assess, or select candidates.

Ronald McDonald House Toronto is an Equal Opportunity Employer.

Ronald McDonald House
Toronto is committed to equity, diversity, and inclusion in the workplace. As
an equal opportunity employer, we are dedicated to building a qualified
workforce that reflects the diverse communities and families we serve, and to
fostering an inclusive, accessible, and respectful environment where all
individuals feel valued, supported, and have equitable opportunities to succeed.

When contacted for a job opportunity, please advise the People and Culture team of any accommodation needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to an equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially.

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