Role overview

This full-time permanent position is with an Equal Opportunity Employer and offers a wide range of assignments. The Board operates 2 administration buildings and 20 schools (18 elementary, 2 secondary) in 13 communities covering 7851 square kilometers for the welfare of 4,900 pupils. For more information visit our web site at: https://rccdsb.ca/

UNION: COPE, Local 103

JOB SUMMARY:Under the direct supervision of the Manager of Technology and Security Services, the Network Analyst is responsible for ensuring the stable, secure, and compliant operation of the Board's network infrastructure. The position focuses on network connectivity, network availability, network hardware, wireless infrastructure, telecommunications, network monitoring, and network-related operational support across all Board sites. The role provides technical support, participates in infrastructure projects, and maintains accurate network documentation, while escalating enterprise systems, identity, server, cloud, and application architecture matters to the Corporate Systems Analyst / Computer Systems Engineer role.

JOB DUTIES:

Install, configure, maintain, and troubleshoot network hardware including routers, switches, firewalls, wireless controllers, wireless access points, and cabling infrastructure
Administer and maintain local area (LAN), wide area (WAN), wireless (WLAN), and data communications networks across all Board sites
Monitor network performance, capacity, availability, and reliability, and resolve network-related incidents and service interruptions
Support the implementation of cybersecurity controls related to network segmentation, firewall rules, secure connectivity, network logging, monitoring, and vulnerability remediation
Maintain accurate network documentation including topology diagrams, configurations, equipment inventories, IP addressing schemes, and change records
Coordinate network maintenance windows, vendor service calls, ISP circuits, telecommunications services, and site connectivity requirements
Participate in IT projects by providing network design input, implementation support, and operational transition documentation
Troubleshoot network and connectivity issues by identifying root causes across wireless access, switching, routing, firewall rules, DNS, DHCP, VLANs, and related services
Perform routine network maintenance including firmware updates, configuration backups, and security updates for network infrastructure devices
Provide guidance, instruction, and technical training to junior IT staff or end-users on network-related procedures, troubleshooting steps, and service standards
Research and recommend network technologies and solutions that improve secure connectivity, resiliency, and service delivery
Advise management of network risks, bandwidth capacity concerns, hardware replacement needs, and opportunities for service improvement

QUALIFICATIONS:

Minimum 2-year college diploma or equivalent in Computer Systems Technician, Network Administration, Information Technology, or a related discipline (or equivalent experience as evaluated by HR)
Minimum of 3 years of proven experience in network administration, network support, or related infrastructure operations
Relevant industry certifications such as CompTIA Network+, CCNA, Fortinet NSE, Microsoft, or equivalent certifications are preferred
Demonstrated knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless networking, network topologies, and network security best practices
Hands-on operational experience with firewalls, switches, wireless controllers, access points, network monitoring software, and diagnostic utilities
Ability to read, create, and maintain concise technical documentation, network diagrams, change records, and support procedures
Excellent written and verbal communication skills with the ability to explain technical information clearly to technical and non-technical audiences
Strong interpersonal skills to collaborate effectively with colleagues, school staff, vendors, and external service provider
Ability to work independently or as part of a team and manage competing operational priorities
Valid Ontario Class G Driver's Licence and access to an insured vehicle for travel to district sites

CLOSING: All interested applicants are invited to submit an updated resume including details of qualifications, experience and professional references.

TO NOTE:

Applications sent directly to the schools or to Human Resources will NOT be considered
It is imperative that all NEW applicants to the Board submit an ORIGINAL current, satisfactory Vulnerable Screening Criminal Background Check prior to commencement of employment.
We thank all candidates for their interest; however, only those shortlisted will be contacted.

COMMITMENT TO EQUITY:

The RCCDSB is committed to equity, diversity, and inclusionin employment. We are dedicated to building an inclusive learning and working environment that embodies the values of human rights, equity, diversity, and inclusion, while reflecting and welcoming the diverse and distinct identities, experiences, and needs of our students and our communities.

We are committed to fair and equitable hiring practicesthat allow us to hire qualified staff consistent with the Ontario Human Rights Code. We seek qualified candidates who share our commitment to equity and inclusion and who will contribute to creating inclusive and equitable environments for staff and students.

COMMITMENT TO FAIR AND ACCESSIBLE EMPLOYMENT:

RCCDSB is committed to fair and accessible employment and recruiting practices, ensuring that people with disabilities have equal access and opportunities. We strive to ensure that all recruiting processes are non-discriminatory and barrier-free.

An accommodation is a means of preventing and removing barriers that impede candidates with disabilities from participating fully in their recruitment and onboarding processes. Under the Ontario Human Rights Codeand the Accessibility for Ontarians with Disabilities Act (AODA), employers have a legal duty to accommodate the needs of people with disabilities.

If you require accommodation at any time throughout the application process or during any component of the recruitment process, please advise us in advance so the appropriate arrangements can be made. Asking for an accommodation will not affect the Board’s hiring decision. Please contact hr@rccdsb.ca or (613) 735-1031.

Bob Schreader - Chairperson

Mark Searson - Chief Executive and Education Officer