Service Coordinator

We are seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Scheduling Carbinet installs with company clients.
• Search and Coordinate installer for carbinet installation.
• Work with Service Technician to complete and close out client service issues
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in wood wooks/carbinetry customer service, sales, or other related fields
• Ability to build rapport with installers.
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company DescriptionA Kitchen carbinetry manufacturing company.

We have a team of design team and craftsmen with years of expertise in kitchen interior design. Our evolving goal is dedicated on creating a kitchen that fits lifestyle while also incorporating the most recent developments in kitchen technology and modern kitchen design.Company DescriptionA Kitchen carbinetry manufacturing company.\r\n\r\nWe have a team of design team and craftsmen with years of expertise in kitchen interior design. Our evolving goal is dedicated on creating a kitchen that fits lifestyle while also incorporating the most recent developments in kitchen technology and modern kitchen design.