Role overview

South Trail Chrysler islooking for a Part-Time Receptionist to join our team!

We are looking for a friendly, professional, and organized individual who thrives in a fast-paced environment and enjoys creating a welcoming experience for customers. As the first point of contact for our dealership, the Receptionist plays an important role in supporting the sales team, assisting customers, and helping keep daily operations running smoothly.

The ideal candidate is highly detail-oriented, capable of managing multiple priorities, and committed to maintaining a high standard of customer service in a team-driven environment

As the next step in our hiring process, select candidates will be required to complete a brief video submission.

Benefits:

Opportunity for advancement – we develop our people and promote from within!
Lucrative pay plan
RRSP Matching Program
Forward thinking work environment
Employee discounts for you and your family
A part of McManes Automotive

Responsibilities:

Customers

Answer phones, greet customers, and handle inquiries in a professional and welcoming manner
Direct phone leads and customer inquiries to the appropriate to departments
Manage Deposits/Refunds
Handle overflow calls from service and take messages if necessary
Verify customer information and push deals into our CRM
Provide exceptional customer service while creating a positive first impression of the dealership
Assist with customer complaints/issues

Inventory

Update invoices from Chrysler into our inventory system (accounting update, assign stock numbers)
Stock in vehicles that come in from transport
Create vehicle files (invoice, NVIS)/key tags/window hangers
Create PDI work orders for new units that come in from transport
Input incoming dealer trades into the inventory system
Print recalls for vehicles on delivery from Dealerconnect

Administrative

Handle courier incoming/outgoing for sales department
Order business cards for sales department
Cheque control (logbook)
Ensure supplies are adequate (file folders, paper for printer, etc.) in the workspace
Create deal jackets for sales department
Keep files for vehicles organized and in sequence
Manage file/key logbook, gas cards, dealer plates logbook
Ensure reception and workspace areas remain organized and professional

Handle confidential customer and dealership information responsibly and according to company policy

Assist with various forms and paperwork on behalf of customers and the dealership

Expectations:

Adhere to all company policies and procedures as outlined in the employee handbook

Maintain a professional appearance, dress appropriately, and demonstrate professional conduct at all times

Be punctual, prepared, and reliable for scheduled shifts

Limit personal and social media use during work hours

Attend meetings and training sessions as required

Support a positive and team-oriented work environment

Qualifications:

High attention to detail
Self-motivated and organized
Courteous and professional to staff and customers

Must have open availability, including Saturdays

A valid Alberta Driver’s License

Thank you for considering a career at South Trail Chrysler!

We value your privacy and are committed to maintaining the confidentiality of your application. Rest assured that your application will be received and handled with the utmost discretion.

The McManes Automotive Group is an equal opportunity employer that welcomes all applicants. We thank you for your interest, however, only those applicants selected for an interview will be contacted.