Role overview

The Associate IT Developer will work within the R&D and Engineering team to develop and support RQ products that includes web and mobile platforms. You will closely work with internal teams to plan, design, and deliver RQ products.

The Associate IT Developer will have the responsibility to primarily support and implement new features, enhance existing capabilities, and provide support including innovative upgrades and bug fixes for existing legacy systems and new products.

QUALIFICATIONS

Experience with SQL, CSS (Bootstrap framework), XML/JSON and ASP desired for legacy application development.
Highly knowledgeable and able to demonstrate a strong experience with HTML, JavaScript.
Good understanding of asynchronous request handling and leveraging REST APIs via Node.js.
Experience in working with Single Sign-On integrations and Payment Gateway integrations.
Strong understanding of CSS, cross-browser differences, and an eye for detail within front-end development.
Good understanding of SQL Server and best practices for data management.
Solid understanding of software development practices and design patterns.
Perform maintenance and support for existing legacy system.
Strong organizational and critical thinking skills.
Required soft skills: confident, outgoing, adaptive and willing to speak their mind when they've got an opinion to share.

WHAT YOU'LL BE DOING:

50% - Design and Develop

Participate in developing and maintaining large scale web applications, as per industry standards and best practice
Design interfaces to improve user experience, and translate UI/UX wireframes to functional mobile and web elements
Write maintainable, testable, and performant software in creating the entire platform, end-to-end
Implement and deploy a robust set of services and APIs to power applications
Integration of the front-end and back-end aspects of the application
Optimization of the application for maximum speed and scalability
Troubleshoot and debug to optimize performance

20% - Technical Support and Implement Technical Customizations

As an RQ product and technical expert you fully understand its technical capabilities and limitations, and can communicate them in non-technical terms
Actively work with the rest of Engineering team to ensure feature upgrades, new developments and bug fixes are formally tested and documented
Perform quality assurance process for all RQ products using formal automated and manually best practices
Implement specific customizations requiring technical backend updates within timelines, setup client instances, and support development of RQ products
Resolve support issues in a timely manner (based on defined SLAs)
You will respond to assigned customer requests and issues as the highest priority (within defined SLAs)

20% - Collaborate and Innovate

Run requirement gathering sessions with internal teams and external stakeholders for incoming custom projects
Communicating clearly and effectively collaborating with team members to create long-term solutions for customers
Participating in code review and performing extensive testing to ensure high-quality software through code profiling
Building reusable code and libraries for future use
Write unit test plans and provide coordination and support of testing using different tools
Maintain technical documentation and training material
Research and suggest competitive features, applications, and processes
Stay up to date with new technology trends, and suggest options to enhance user experience within the product ecosystem

10% - Learn and Grow

Leave things better than you found them. Schedule time in your calendar to challenge current processes and build new ones that bring value
Regularly meet with other members of the RQ team to keep abreast of current customers and their requests, and new product pipeline
Provide expert customer insight to the Sales, Onboarding and Success Teams on what innovations and improvements should be top priority to enhance the user experience, product capabilities and features
Develop yourself. Grab a book, listen to a podcast, take a course choose what area of your career you'd like to build and commit to it

Job Type: Full-time

Benefits:

Extended health care
On-site parking

Schedule:

Monday to Friday