Manager, Information Technology & Data Management (Part-time, Contract)

Position: Manager, Information Technology & Data Management (Part-time, Contract)Reports to: Reports to the Chief Financial Officer.Location: To effectively support the team and organizational needs, this position requires in-office attendance a minimum of one (1) day per week, preferably on Wednesdays. The Lung Health Foundation is based in Toronto.Salary range: $50.00 - $55.00 / hour (up to 20 hours per week)Notes:This is a temporary, 6-month (approx.) contract position. This role does not include employee benefits; however, the selected candidate may choose between receiving 6% vacation pay or 15 days of paid vacation.Vacancy: This role will fill a vacancy.________________________________________________________________ About the Lung Health Foundation Imagine a future where people living with lung cancer have a fighting chance. Where no one loses a loved one to asthma. Where people with chronic obstructive pulmonary disease (COPD) live life to the fullest. Where older adults maintain their independence. And where future generations are spared the debilitating effects of lung disease. At the Lung Health Foundation (LHF), we’re committed to making that future a reality. Starting now. Our MissionWe work to improve the lung health of Canadians through:

• Groundbreaking research
• Policy and practice change
• Urgently needed programs and support
• Public education on critical lung health issues

At the core of our mission? Helping those impacted by lung disease. POSITION OVERVIEW This role ensures that LHF’s technology and data platforms are secure, reliable, scalable, and aligned with the organization’s mission, strategic priorities, and day-to-day operations. As LHF expands its ability to collect, manage, and use data from programs, partners, donors, clients, and audiences, this role will strengthen the organization’s data governance, privacy, and analytics practices, with particular attention to the responsible stewardship of health-related data. Working collaboratively with internal teams, senior leadership, and LHF’s managed service provider, the Manager supports strong IT operations, effective systems administration, sound data practices, and improved organizational capacity for data-informed planning, reporting, decision-making, and impact measurement. RESPONSIBILITES Overview of Vendor Relationship (BIT)The Manager, Information Technology & Data Management works closely with LHF’s managed service provider, BIT, which supports technical onboarding, Microsoft 365 setup, end-user help desk support, device configuration, basic hardware troubleshooting, and management of LHF’s phone system. While BIT provides day-to-day managed IT services, this role provides strategic leadership and organizational oversight for internal systems, data governance, cybersecurity practices, Salesforce administration, IT policies, vendor coordination, and staff training. Data Management

• Manage organizational data systems, including CRM, client, donor, and program databases, as well as software platforms used across the organization, ensuring data is accurate, secure, accessible, and used consistently.

Salesforce Infrastructure, Reporting & Integration

• Lead the continued development of LHF’s Salesforce infrastructure, including system architecture, workflow configuration, dashboards, reporting tools, and ongoing maintenance to support planning, performance tracking, decision-making, and impact measurement.
• Oversee Salesforce data mapping, structures, integrations, and reporting processes to support reliable data flow, consistent reporting, and effective use across teams.
• Partner with internal teams to identify Salesforce needs, improve user adoption, strengthen documentation, and support effective, consistent use of the platform.
• Maintain Salesforce data integrity through clear governance, quality controls, documentation, and alignment between Salesforce and connected systems.

IT Operations & Infrastructure Management

• Oversee vendor-supported maintenance, performance, and security of LHF’s hardware, software, networks, cloud services, and related technology infrastructure.
• Coordinate with BIT on technical onboarding, user account setup, device configuration, and ongoing IT support needs.
• Maintain internal IT documentation, asset tracking, and inventory management processes, while managing vendor relationships, contracts, and service-level agreements for systems supporting IT and data operations.
• Support reliable, secure, and cost-effective IT operations, including device management, telephony, help desk coordination, systems support, and escalation of service issues as needed.

Cybersecurity, Privacy & Risk Management

• Oversee IT security protocols, disaster recovery, business continuity planning, and related risk management activities in collaboration with BIT and internal stakeholders.
• Support compliance with applicable health data privacy and security requirements, including PHIPA, as well as relevant nonprofit regulatory obligations.
• Conduct regular vulnerability assessments and lead cybersecurity awareness training across the organization.

Team Leadership & Collaboration

• Partner with teams across the organization to improve digital literacy and data fluency.
• Serve as a trusted advisor to senior leadership on technology, data, cybersecurity, privacy, and health data management considerations related to organizational planning and execution.

QUALIFICATIONS Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, Data Management, or related field (Master’s degree preferred).
• 6+ years of progressive IT, data, or digital leadership experience, preferably in a nonprofit, healthcare, research, or other mission-driven environment.
• Experience establishing and/or managing data systems with strong governance requirements, including health data, research data, CRM platforms, donor databases, or client service systems; experience working with health databases such as CIHI is considered a strong asset.
• Demonstrated experience with cloud environments, cybersecurity frameworks, and enterprise applications.
• Knowledge of PHIPA requirements and experience working with data systems and governance practices that support health privacy compliance.

Technical Skills

• Deep expertise in Salesforce administration, architecture, configuration, reporting, data structures, workflows, integrations, user roles, and system scalability.
• Strong knowledge of network administration, cloud platforms (Microsoft 365, AWS), and enterprise security practices.
• Proficiency in data management, SQL databases, analytics tools, and data governance frameworks.
• Familiarity with API integrations, automation tools, and low-code/no-code platforms.
• Experience overseeing vendor-led implementation of systems and data platforms.

Leadership & Interpersonal Skills

• Excellent communication and stakeholder engagement skills.
• Ability to translate complex technical concepts into clear insights for non-technical audiences.
• Commitment to collaboration, equity, and supporting mission-driven work.
• Proven ability to lead teams, manage projects, and deliver results in a dynamic environment.
• Growth mindset.

TRAITS AND SKILLS

• Kind, collaborative, and supportive
• Diligent, organized, and solution-orientated
• Coachable, committed to continuous learning and improvement
• Very organized with strong time management skills
• Clear, consistent, and effective oral and written communicator
• Comfortable with ambiguity and change, with an ability to be flexible
• Driven by principles of equity, inclusion and respect

OUR VALUES We are looking for individuals who:

• Lead with courage and passion
• Embrace collaboration and teamwork
• Are adaptable and forward-thinking
• Demonstrate integrity and accountability
• Are committed to the communities we serve

The Lung Health Foundation is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, we will make accommodations available to applicants with disabilities upon request during the recruitment process. The Lung Health Foundation is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, family or parental status, or any other status protected by the laws or regulations in the province where we operate. At the Lung Health Foundation, we value the insights and Innovation that diverse and inclusive teams bring to work.