Field Services Supervisor

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Field Services Supervisor

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Halifax
Harbour Bridges (HHB), a division of Link Nova Scotia, operates and maintains
the Angus L. Macdonald and A. Murray MacKay Bridges, supporting over 38 million
crossings every year. We’re committed to providing safe, efficient, and
cost-effective cross-harbour transportation and safety is at the centre of
everything we do. It’s a shared responsibility across our entire team.

The
Integrated Technology and Electronic Services (ITES) division is hiring a Field
Services Supervisor reporting directly to the ITES Manager and provides
operational oversight of field-based electronic and transportation systems
supporting bridge operations. The position is responsible for the maintenance,
monitoring, testing, diagnosis, repair, and lifecycle management of electronic
and intelligent transportation systems (including traffic management, roadside
communication, wireless, weather stations, security cameras, and emergency
phones) supporting HHB operations. This position ensures effective operations through
structured preventative maintenance, system
monitoring, prioritized fault response, and continuous improvement programs to
support system reliability and performance.

This position designated
as a safety-sensitive position, requiring work in variable and adverse weather
conditions, active traffic environments, extreme heights (170 to 320 feet), and
confined spaces within bridge structures. A critical accountability is
adherence to the HHB Safety standards, policies and processes. This includes
hazard assessments, wearing required Personal Protective Equipment, proper
access to confined spaces, and safety observations.

Essential Duties and Responsibilities:

·
Provide
strategic and operational leadership for HHB's technology, electronic, and
electrical infrastructure supporting safe, reliable, and efficient bridge
operations.

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Uphold
and promote safety standards, policies, and procedures in a safety-sensitive
environment, including hazard assessments, PPE compliance, confined space
access, incident reporting, corrective actions, and safety observations.

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Oversee
the maintenance, monitoring, testing, diagnosis, repair, replacement, and
performance of Intelligent Transportation and Electronic Systems, including
traffic management, surveillance/security, road weather, communications,
cameras, scanners, antennas, cabling, power supplies, and related
infrastructure.

·
Ensure
system reliability and availability by prioritizing failures, coordinating
repair resources, maintaining critical spare inventory, and enforcing
structured response protocols.

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Support
and infrastructure environments, including hardware deployment, system
upgrades, power distribution, backup power systems, and end-user support,
including development of training materials and user documentation.

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Lead
and supervise staff by assigning, planning, and reviewing work; directing
workflow; monitoring workload and priorities; conducting performance
evaluations; and supporting recruitment, training, and professional development
through coaching, mentoring, and delegation.

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Ensure
employees and contractors maintain full compliance with safety requirements, including
training, certifications, inspections, incident reporting, and documentation,
and that corrective actions are implemented and tracked.

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Contribute
to the development, implementation, and continuous improvement of ITES
policies, procedures, and service delivery models to enhance operational
efficiency, technical performance, and cross-functional collaboration.

·
Monitor and report on team performance,
priorities, and backlog using operational and statistical reporting tools to
support decision-making and continuous improvement.

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Perform
other duties as assigned.

Requirements:

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A
minimum of 3 to 5 years of supervisory or equivalent people leadership
experience, including assigning work, managing performance, and directing team
operations.

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Demonstrated
knowledge of intelligent transportation systems, traffic management systems,
surveillance technologies, and related electronic field infrastructure.

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Project
management training or demonstrated experience coordinating technical projects,
resources, timelines and deliverables (Asset)

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Workplace
safety training and knowledge of applicable legislation, regulations, and Acts
related to the work environment (Asset)

·
Experience
working in a fast-paced, project-driven environment with multiple priorities
and deadlines.

·
Strong
communication and relationship-building skills, with the ability to collaborate
effectively across teams and stakeholders.

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Legally
eligible to work in Canada

·
Class
5 Driver’s Licence

Position details:

·
Hiring 1 position. This is a Full-time, Permanent,
Non-union position, working 35 hours per week, Monday to Friday.

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Shift work, on-call response, and extended
hours will be required based on operational demands.

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The annual salary range for this position
is $73,376 - $91,720.

Working conditions:

This role is primarily office-based at
HHB facilities, with periodic requirements to work in equipment rooms and field
environments, including bridge decks. On-call availability is required to
support critical infrastructure and incident response. Work is performed in
office, field, and bridge environments with exposure to vehicular traffic,
moving equipment, noise, adverse weather, extreme heights, and confined spaces
while supporting bridge operations and maintenance. The position involves managing competing
priorities, time-sensitive incidents, and complex technical and operational
issues, requiring sustained mental focus, sound judgment, and effective
decision-making.

How to Apply:

Interested candidates may submit their resumes and
complete all pre-screening questions by 4:00 pm on July 10, 2026.If you need an accommodation, please contact recruitment@hdbc.ns.ca

Please note:

The successful candidate must pass a background check, including a criminal record
check, employment verification and eligibility to work in Canada.

Employment Equity Statement:

HHB
is committed to a workforce that reflects the communities we serve. Applicants
are encouraged to voluntarily self-identify to support our diversity and
inclusion efforts.

Employment
is conditional upon satisfactory reference checks, background checks, and confirmation
of eligibility to work in Canada. Personal information is collected in
accordance with the Freedom of Information and Protection of Privacy Act and
used solely for recruitment purposes.

HHB
appreciates all applications; however, only candidates selected for interviews
will be contacted.

Please visit our careers page to see more job opportunities.