Role overview

Employment Type:Part-Time, Contract
Position Status: Existing Vacancy
Work Hours:21 hours per week
Salary:$32,921 annually (Prorated Level 5), plus comprehensive benefits
Contract Duration: October 16, 2026 to October 15, 2027
Location:3090 Kingston Rd, Suite 300, Toronto, Ontario M1M 1P2
Internal Application Deadline: Wednesday, October 14, 2026 External Application Deadline:Friday, October 16, 2026
JOIN OUR TEAM
Join YWCA Toronto, where intersectional feminism, community voices, and social justice drive lasting change. We welcome women and gender diverse people of all identities into a workplace rooted in equity, collaboration, and inclusion.

The Resource and Employment Facilitator is responsible for facilitating employment related workshops, completing Better Jobs Ontario (BJO)application packages and maintaining and overseeing the Resource Centre. The Resource and Employment Facilitator will work as part of the team, contributing to quality service delivery and achievement of program goals while maintaining an effective working relationship with the community in accordance with the Mission and Policies of YWCA Toronto.

ABOUT YWCA TORONTO
YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. Our programs promote equality, economic security and lives free from violence. We help women, youth and gender diverse people flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls’ programs and family programs. We also engage in systemic advocacy.

KEY RESPONSIBILITIES

Conducts Career Decision Making/Career Exploration workshops for assessment of interests and aptitudes, personality, work preference, skills and values, career planning, career change, goal setting, labour market information, research on occupations and training, etc.
Facilitates Resume, Interview, LinkedIn and other employment related workshops monthly
Responsible for assessing each applicant against the BJO eligibility and suitability requirements. This includes responsibility for completing the BJO Eligibility and Suitability Assessment Template
Provides information on job search strategies, career planning, labour market trends and provides guidance to clients on accessing reference materials in the Resource Centre
Critiques, edits, proofreads and advises on résumés, cover letters and other job search tools for
clients
Uses directories and other resources to teach clients how to research companies and job postings, works collaboratively with team members to develop new appropriate material for workshops
Assists clients with the use of software including Career Cruising, online Scott’s Directory, SHL skills tests and other similar technological supports
Works with other community partners to organize and arrange for specialized workshops and information sessions as well as to provide additional supports and resources to clients
Oversees the resource & information area and assists clients on the computer

QUALIFICATIONS

In-depth knowledge of information processing normally acquired through completion of an undergraduate degree in Education, Social Science, Employment Counseling, Human Resources or another related discipline (Cases for Equivalency will be considered);
3-5 years directly related experience
Strong knowledge of BJO program and it’s requirements
Demonstrated knowledge of the local labour market as well as the local community resources
Group Facilitation and Life Skills Training is required
Knowledge of vocational evaluation, career exploration, and career planning tool
Excellent interpersonal and networking skills; strong written and verbal communication skills
Strong digital literacy, including MS Office suite
Experience in employment counselling or related field will be considered an asset

WHAT WE OFFER:

Comprehensive Medical, Vision, and Dental Coverage
Life Insurance and Long-Term Disability Benefit
Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%
Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days
Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development

Please note:A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate in your cover letter if you are an internal candidate (i.e., a member of the bargaining unit).For internal applicants, this position is not secondable.

Posting Date: October 7, 2026

YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.

We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.

Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health

Please note: A vulnerable sector police reference check is required by the successful candidate before hiring.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender-diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto may use AI-supported tools to assist with parts of the recruitment process; all hiring decisions are made by people and guided by our commitment to equity and fairness.

YWCA Toronto is a Scent-Sensitive Workplace.

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