Role overview

Full Job Description

This is Full time position working from our office in Hamilton.

Requirments

Ideally someone who has Customer Service Experience, Experience in Insurance/Financial Services, Excellent Phone skills, Experience with Microsoft, Excellent organizational and ability to Multi task. Abilty to obtain your OTL ( General Insurance LIcence ) within 1 month of hire date.

JOB PURPOSE

To assist Jennifer Book and the team with servicing their client base by delivering exception customer service, growing client base.

Job Responsibilies

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain a strong work ethic with a total commitment to success each and every day.
Assist clients with billing issues
OTL licence required within 1 month of hire date

Serve clients, assess their needs, promote insurance products and help members and clients choose coverage

Prepare quotes and issue insurance contracts

Follow up on files, analyze renewals requiring special underwriting, and correct contracts as needed

Respond to information requests and amend contracts to ensure client satisfaction and retention

Establish customer relationships and follow up with customers, as needed.

Whats in it for you

Salary + Incentive/bonus
Paid time off (vacation and personal/sick days)
Health and Dental Benefits
Growth Potential/Opportunity for advancement within my office
A fun & very positive work environment
Onsite free parking

Compensation: $47,000-$50,500 /annually depending on experience + Incentive and Bonus

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.