Inside Sales Specialist (Service Intake, Floor Sales)

CDC Computers, Winnipeg's premier IT provider since 1983, offers hardware, repairs, and managed services from our new location at 1561 Erin Street. We focus on B2B growth, including partnerships with First Nations and SMBs. Join us to drive expansion in a supportive, results-oriented team!

Job Description: As an Inside Sales / Service Intake Specialist, you will manage walk-in customers, take service tickets, close sales on repairs and products, and promote our products and services at the counter and over the phone.

Responsibilities:

• Greet customers and handle service intake for repairs and upgrades.
• Sell hardware, accessories, and services.
• Follow up on quotes and service updates to close jobs.
• Process counter sales and parts orders efficiently.
• Log all interactions in our ticketing and sales systems.
• Hit monthly targets for service revenue and attachments.
• Keep the sales floor organized and ready for busy periods.

Requirements:

• Previous retail sales or customer service experience, ideally in tech.
• Comfortable selling and explaining basic IT solutions and service.
• Organized with good phone and face-to-face skills.
• Ability to manage multiple walk-ins without losing track of details.
• Full-time (40 hours/week).

Benefits:

• Competitive base salary plus commission.
• Tools and training supplied.
• Professional development and growth potential in a growing company.