Technical Business Systems Analyst (BSA)

Job Title: Technical Business Systems Analyst (BSA)
Work Model: Remote
Duration: 6 months
Start Date: TBC

Description / Responsibilities / Skills

Must Have

• 7+ years of Business Systems Analysis experience
• Strong requirements elicitation and documentation skills
• Experience writing Epics, Features, User Stories, and Acceptance Criteria
• Experience working in Agile/Scrum environments
• Experience with REST APIs, data mapping, and system integrations

Description

Project Description

• Support modernization and development of a customer-facing digital platform
• Work with cross-functional teams to gather, analyze, and document requirements
• Maintain product backlog and ensure effective delivery

Responsibilities

• Elicit, analyze, and document business, functional, and technical requirements
• Conduct stakeholder interviews and discovery workshops
• Document current-state and future-state processes and user journeys
• Create user stories with acceptance criteria
• Manage and maintain product backlog in Jira
• Collaborate with UX designers to translate Figma designs into requirements
• Work with developers throughout delivery lifecycle
• Document API interactions, data mappings, and integrations
• Analyze data flows across systems
• Support backlog refinement, sprint planning, and release planning
• Perform gap analysis between legacy and modern platforms
• Maintain documentation in Confluence
• Support QA validation and testing

Technical Knowledge

• REST APIs and API integrations
• JSON and data mapping
• System integrations and enterprise data flows
• Cloud-based applications
• Modern web application architecture

Technology Stack

Frontend:

• React
• Tailwind CSS
• Component-based UI architecture
• Figma, Design Systems

CMS:

• Adobe Experience Manager (AEM)

Enterprise Platforms:

• Salesforce
• Adobe Experience Platform / CDP

Integration:

• MuleSoft APIs
• REST APIs

Cloud & Data:

• AWS
• Enterprise Data Warehouse (EDW)

Tools:

• Jira
• Confluence
• Microsoft Teams
• MS Office

Preferred Industry Experience

• Financial Services
• Wealth Management
• Investment Platforms
• Banking
• Capital Markets
• Experience with FactSet or Morningstar (asset)

Desired Qualifications

• Bachelor's degree in CS, IS, or Business
• CBAP, PMI-PBA, or Agile BA certification (asset)
• Scrum experience preferred

Skills

Experience and Skill Set Requirements

Business Analysis Skills

• Requirements elicitation and documentation
• User stories, epics, and acceptance criteria
• Process mapping and workflow diagrams
• Stakeholder management and facilitation

Technical & Integration Skills

• API documentation and integration analysis
• Data mapping and system integration
• Enterprise data flows and cloud systems

Agile & Delivery

• Agile/Scrum methodologies
• Backlog management and sprint planning
• QA/UAT support

Soft Skills

• Communication and presentation
• Problem-solving and analytical thinking
• Collaboration and independence