Role overview

Job Overview:

Requirement/Must Have:

Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience.
2+ years of software QA testing experience with writing the test plans, use cases, and issue reports.
Experience testing in a Consumer Electronics lab or field environment.
Experience working on consumer hardware/software product.

Responsibilities:

Work with hardware and software teams to create test plans and test cases.
Run test cases on devices such as executing use case scenario-based testing.
Write, read, run, and enhance test scripts in collaboration with Software teams.
Execute test cases in the field and interpret and report testing results.
Find, isolate, document, regress, and track bugs through resolution.
Support projects including setup and verification of all system components, trouble-shooting during set-up and live sessions, and ensure integrity and upload, metrics reporting tasks and processes, and document best practices.
Provide technical support to the field operation or trials team.
Apply knowledge of wireless and networking technologies, mobile devices, and quality assurance practices to ensure that connected devices meet all target requirements.
Gain knowledge of the features and detailed functional requirements of the work well enough to execute assigned tests.
Work indoor/outdoor 3-5 days per week in the field, traveling to multiple sites within 50 miles.
Lift 25lbs when needed.
May need to shift working hours or dates depending on the project needs.

Nice to Have:

Excellent and proven troubleshooting skills.
Experience working with Software teams for setting up, testing, and troubleshooting prototype devices.
Experience configuring, deploying, and testing software updates including ability to identify issues and escalate to development as appropriate.
Experience in running user trials, beta, field testing or collecting customer feedback.
Familiar with Jenkins build environment.
Familiarity with Wi-Fi, Bluetooth, and networking.
Hands-on experience in testing iOS/Android-based devices.
Proven track record of using to analyze issues, make decisions, and generate various solutions.
Excellent communication and interpersonal skills.
Exceptional attention to detail, ability to follow through, and strong organizational skills.