Role overview

Commercial Account Manager

Our client is an independent commercial insurance brokerage specializing in Commercial Insurance solutions, with a global network serving clients across major industries. They are looking for a Commercial Account Manager to join the Commercial Lines team, delivering exceptional service, accurate documentation, and reliable support to clients and internal partners.

Key Responsibilities

Serve as an advisor on commercial insurance for mid to large accounts, arranging coverage with underwriters and advising customers on appropriate coverage and policy gaps
Manage the full policy lifecycle, including renewals, changes, cancellations, certificates, and referrals
Ensure accuracy, consistency, and compliance of all client-facing documentation, including policies, certificates, invoices, and correspondence
Partner closely with Account Executives to support customer strategy and day-to-day account management
Research and analyze insurance and risk-related information to support informed, strategic decision-making
Develop and maintain deep technical expertise in commercial insurance products

Qualifications

5+ years of experience managing mid to large commercial accounts
Active RIBO license required
Strong communication skills and a team-oriented, results-driven approach
Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint)
Knowledge of Epic is considered an asset
Completion or enrollment in CAIB, CIP, or CRM designations is an asset

Compensation & Benefits

The salary range for this position is $70,000-$80,000, as part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. This role offers a hybrid work model and free on-site parking in Mississauga, Ontario. Individual pay may vary based on experience, skills, and other relevant factors.