Role overview

Job Title: Business Analyst - Senior
Location: Toronto, Ontario
Work Model: Hybrid (3 days onsite, 2 days remote)
Duration: 6 months
Extension: 6 months potential extension
Submission Deadline: 2026-07-08, 5:00 p.m.

Description / Responsibilities / Skills

Project Description

The Business Analyst will support the Enterprise Work Management System (EWMS) Phase 2 implementation for Solid Waste Management Services (SWMS).

The resource will provide business analysis expertise during:

Requirements gathering
Design workshops
Testing activities
Business process analysis
Vendor collaboration
Maximo implementation support

The Analyst will work as part of Technology Services Division while supporting SWMS business operations.

Must Haves

2+ years experience with IBM Maximo Asset Management / Maximo Application Suite (v7, v8, or v9)
10+ years experience documenting business workflows, procedures, roles & responsibilities, integrations, and conversion strategies
Extensive experience documenting As-Is and To-Be business processes using BPMN
Experience supporting Maximo implementations in:
Asset Management
Preventive Maintenance
Capital Project Delivery
Contract/Vendor Management
Service Requests
Work Orders
Mobile & Geospatial Solutions

Qualifications

University Degree in Business Administration, Information Systems, Computer Science, Engineering, or equivalent experience
10+ years performing:
Requirements elicitation
Stakeholder workshops
Business requirements documentation
Large-scale technology implementations
Experience supporting enterprise IT solution delivery
Experience identifying business improvement opportunities
Experience with QA and testing methodologies
Experience with Agile methodologies and modern technology environments

Responsibilities

Provide business analysis support during EWMS design workshops
Facilitate stakeholder sessions and requirements gathering
Create and maintain Requirements Traceability Matrix (RTM)
Convert requirements into Jira stories for testing and traceability
Create test plans and test cases
Execute testing activities
Support:
Functional Testing
Integration Testing
System Testing
Regression Testing
UAT
Perform defect triage and defect management
Reporting on:
Project status
Issues and risks
Testing progress
Work collaboratively with project and vendor teams

Deliverables

Business Analysis

Business Requirements Documents (BRD)
Stakeholder approvals and signoffs
Requirements Traceability Matrix (RTM)

Testing

Test Plans
Test Cases
Test Scenarios
Test Results Documentation
Defect Tracking

Reporting

Management Reports
Testing Status Reports
Benefits Realization Planning Documentation

Skills

Business Analysis

Requirements Elicitation
Requirements Analysis
Stakeholder Workshops
BPMN Process Modeling
As-Is / To-Be Process Design
Process Improvement
Business Documentation

Maximo Expertise

IBM Maximo Asset Management
IBM Maximo Application Suite
Asset Management
Preventive Maintenance
Work Management
Service Requests
Contract Management
Vendor Management
Work Orders

Testing & QA

Functional Testing
Integration Testing
System Testing
Regression Testing
User Acceptance Testing (UAT)
Test Planning
Defect Management
HP ALM (Asset)