Manager, Pharmacy

The Pharmacy Manager is accountable for ensuring compliance with all applicable OCP standards, as well as provincial and federal regulations governing the practice of pharmacy. In this role, you will oversee team scheduling, new hire training, and adherence to operational processes that drive the achievement of team goals. As a leader, the Pharmacy Manager models and reinforces CareRx’s Mission, Vision, and Values, fostering a positive and collaborative team culture. At CareRx, we are united by our mission to enhance the health and well-being of Canadians with unique and complex medication needs.

Why you should join CareRx

Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care.

Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve.

Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.

Defined Work Schedule: Offers a healthy work-life balance with predictable hours.

Focus on Care: Work in an environment where your clinical expertise takes priority — without the demands of retail pharmacy.

Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.

Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career.

Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation.

Celebrations and Community: From cultural events to team socials and holiday fun — we make time to connect, celebrate and enjoy the moments that bring us together.

Role Accountabilities:

• Ensures disciplined adherence to CareRx SOPs, Lean processes, best practices, KPIs, and all regulatory requirements (e.g., Health Canada audits, narcotic controls).
• Makes sound operational decisions within established frameworks, escalating new ideas and innovations through the proper channels.
• Identifies and removes bottleneck processes while maintaining focused, consistent execution to meet customer needs.
• Balances the requirements of customers, employees, and the business while effectively managing staffing levels and resources.
• Provides leadership to the prescription fulfillment, packaging, and verification department by:
• Managing weekly prescription batch schedules
• Optimizing use of robotic and optical verification technologies
• Using analytics and metrics to improve efficiency
• Investigating production, correction, or verification incidents
• Recruits, trains, and develops employees through onboarding, cross-training, and continuous coaching, while fostering growth with constructive feedback.
• Demonstrates resilience under pressure, effectively resolving conflicts and challenges, and clearly communicating the rationale behind decisions.

What You Will Bring to The Team:

• Licensed and in good standing with the Ontario College of Pharmacy.
• Proven leadership with strong team building, delegation, and conflict resolution skills with the ability to remain fair and unbiased.
• Collaborative and engaging, with excellent customer service, communication, and interpersonal skills across all levels of the organization.
• Highly organized, self-directed, and accountable, with strong critical thinking, prioritization, and time management abilities.
• Adaptable and resilient, demonstrating professionalism under changing conditions and availability beyond regular business hours when needed.
• Motivated to deliver high-quality results and foster a positive team environment.

Compensation Range: $140,000 to $160,000. Actual pay rate will be based on the individual candidate’s credentials and experience.

Location:Richmond hill

Opportunity:This is a current existing position

AI Disclosure: CareRx does not use AI to screen candidates

Application Process

CareRx is committed to employment equity and a diverse, inclusive workplace where everyone can thrive. We welcome applicants of all abilities and will provide accommodations upon request throughout the selection process.

All applicants must successfully pass satisfactory background screening which can include depending on role, Criminal Record Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration and Referencing. Background screening will be completed after an offer of employment has been extended and accepted.