Role overview

WHO WE ARE

When it comes to health, we’re always looking for ways
to push for better. It’s why we were founded in the first place. In 1957, our
founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health
by forgoing her own medicine to pay for her sick daughter’s prescription. He
knew there had to be a better way. So, he introduced North America’s first
prepaid drug plan, and GreenShield was born as a non-profit with a mission
to support better health for all Canadians.

We aren’t just a health and benefits company. We’re
the only non-profit social enterprise that brings worlds of coverage and
care together, all in one place.
We’re noble challengers, purposefully building a better
way and we need the best people to help us create a more holistic approach that
takes care of the mind and body.

Our mission is to create better health for all
Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Base Salary: CAD $38,774.00 - 53,699.00

Greenshield Health lies at the core of the enterprise’s mission to provide better health for all. Greenshield Health aims at looking at the patient holistically and using the right treatment to achieve better health outcomes. Embracing a dynamic, fast-paced approach, Greenshield Health adapts swiftly to the ever-changing landscape of healthcare, demonstrating agility in the face of growth and transformative shifts across the industry. With a steadfast dedication to innovation and adaptability, Greenshield Health stands as a beacon in the pursuit of comprehensive and accessible healthcare solutions for individuals and communities.

The Clinical Administrator reports to the Clinical Services & Administration Supervisor

Responsibilities in the role may be but are not limited to:

Updating records with new registration and liability insurance
Setting up accounts on the platform (adding documents, qualifications, governing bodies and rates/roles)
Maintaining mailing lists
Maintaining resource list
Sending training certificates/reminders
Creating PDF and Web fillable forms
Ensuring French forms match the English versions
Maintaining Document Control
3rd Party Record Requests
Completing attendance letters
Creating meetings on Zoom & Teams for Virtual Case Consults and Webinars
Taking attendance for our records
Creating and sending certificates
Emailing registrants for topics/cancellation
Emailing presenters for more info/if they need tech help before the webinar
Processing monthly invoices

WHO WE'RE LOOKING FOR

We’re not looking for just anyone. We’re looking for a unique individual with a big brain and a big heart who wants to help us create better health for all Canadians.

Fluent communication in both English and French languages
Completion of a recognized post-secondary administration program at the diploma level or equivalent
Three (3) years related administrative support experience, preferably in the health care sector
Previous on the job word processing, data base and spreadsheet software experience
Experience with electronic scheduling tools
Excellent organizational, time management and prioritization skills
Excellent verbal and written communication
Excellent interpersonal and customer service
Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to clients
Ability to maintain and protect client confidentiality
Ability to produce high quality, reliable work
Ability to work well under pressure and prioritize multiple tasks
Ability to use good judgement in assessing difficult situations

THE NICE TO HAVES

Experience working in a health care environment
Advanced experience in Microsoft Office Suite of programs

THE CULTURE

We believe a career should be meaningful. Not just a
means to earn a living. Our culture is one where everyone's voice is heard and
valued. Because that’s what it takes
to create better health for all. We dare to challenge the status quo. And we’re
driven by people who have challenged theirs. We believe that your
workplace should empower you to be the best version of yourself. That’s why we provide a
place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are
critical to our overall success. Inclusivity makes us a stronger, smarter and
more informed organization. Being intentionally inclusive of diverse
backgrounds, perspectives and experiences will enhance our company culture to
positively impact how we support our communities. A career at GreenShield isn’t just about personal
achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required
for this position. As part of this role, you will be required to communicate
with colleagues or customers who use English as their primary language. By requiring English proficiency for this
position, we aim to ensure that our employees can excel in their roles,
collaborate, and communicate effectively, and contribute to the success of our
organization.

GS supports diversity, equity and
inclusion in our teams and communities, and we value the unique contributions
made by all. Even if your experience doesn’t align perfectly to every
requirement, we invite you to apply. We encourage applications from
all candidates and will accommodate needs under human rights legislation
throughout all stages of the recruitment and selection process. Please let us
know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to
accommodation will be addressed confidentially.

Providing this information gives
GS consent to use your personal information to assess your suitability for
specific positions, future opportunities or for your personnel file. Your
résumé will be held in strict confidence and will be viewed only by the
Organization. Information may be stored outside of Canada and could be used for
aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.