On-siteFull TimeCommission

Salary

$30.77 - $41.03 / hr

Location

Ottawa, ON

Ottawa, Ontario K1A 0A1

Posted

Oct 13, 2026

Role overview

Position: Business Development Manager

Location: Ontario (Remote + Client Visits)

Reports to: Head of Strategic Partnership and Growth

Employment Type: Full-Time

About Us

Mimak Services is a leading recruitment and staffing agency
dedicated to connecting top professionals with organizations in need. As we
scale, we are seeking a strategic Business Development Manager to drive our internal and
external workforce management, ensuring compliance, efficiency, and business
growth.

Role Overview

As a Business Development Manager, you are the CEO of your client
portfolio. You take full ownership of client acquisition, workforce strategy,
and revenue growth. You will work closely with healthcare organizations to
understand their staffing needs, solve workforce challenges, and drive
long-term partnerships.

This role is perfect for a go-getter who thrives in a
fast-paced, high-impact environment, takes initiative without being told, and
thinks strategically about client success and business expansion.

Key Responsibilities

CLIENT OWNERSHIP & RELATIONSHIP MANAGEMENT

  • Act as the trusted workforce

advisor for healthcare clients, managing relationships with
decision-makers and executives.

  • Own client retention &

contract renewals, ensuring 95%+ retention rate for your accounts.

  • Provide data-driven workforce

solutions, using market insights and analytics to optimize staffing
strategies.

  • Proactively engage with clients

weekly to anticipate needs before they arise.

BUSINESS DEVELOPMENT & GROWTH (NEW CLIENT ACQUISITION)

  • Identify, pursue, and close new

business opportunities to expand Mimak Services market share.

  • Own the full sales cycle, from

lead generation, prospecting, pitching, to closing contracts.

  • Own client retention and contract renewals, aiming for a minimum 95% retention rate for your accounts.
  • Develop and execute strategic

outreach campaigns (calls, emails, LinkedIn, referrals, industry
networking).

  • Establish Mimak Services as the

go-to staffing provider in the healthcare industry.

REVENUE GENERATION & ACCOUNT EXPANSION

  • Develop long-term growth

strategies for each client, focusing on upselling, cross-selling, and
additional service expansion.

  • Increase account revenue by

10-15% annually through service optimizations and strategic workforce
planning.

  • Collaborate with Staffing

Managers & Recruitment Teams to ensure 100% client satisfaction and
workforce deployment efficiency.

  • Analyze client spending

patterns and offer workforce solutions that maximize client ROI while
increasing Mimak Care’s revenue.

WORKFORCE PLANNING & SERVICE OPTIMIZATION

  • Collaborate with Recruitment

& Staffing Team to ensure 100% fulfillment of client workforce needs.

  • Monitor staffing performance

metrics, ensuring quick response times and high-quality placements.

  • Develop workforce planning

strategies to meet future staffing demands and mitigate risks.

OWNERSHIP MINDSET & PROBLEM-SOLVING

  • Generate new business revenue quarterly by targeting high-value accounts and identifying upsell opportunities.
  • When problems arise, you own

the solution, you don’t pass issues along, you fix them.

  • Challenge the status quo brings

new ideas, strategies, and innovations to optimize client success.

  • Treat every dollar spent by a

client as if it were your own investment—deliver measurable value with
every placement.

REPORTING & PERFORMANCE TRACKING

  • Maintain accurate client

records using CRM tools.

  • Track weekly, monthly, and

quarterly KPIs, ensuring all client and business development goals are
met.

  • Provide market insights and

competitive analysis to position Mimak Care ahead of industry trends.

WHAT YOU NEED TO SUCCEED

  • Entrepreneurial Mindset – You

take ownership of your accounts and act as if this were your own business.

  • Sales-Driven – You thrive on

closing deals, negotiating contracts, and expanding business
opportunities.

  • Proactive Problem Solver – You

anticipate client needs and deliver solutions before problems arise.

  • Strategic Thinker – You see the

bigger picture and focus on long-term revenue growth & client loyalty.

  • Increase account revenue by 10-15% annually through service optimisation and strategic workforce planning.
  • Data & Market-Driven – You

use analytics to guide decision-making and optimize staffing solutions.

Qualifications & Experience

  • 2-5 years of experience in

Account Management, Sales, or Business Development (staffing, healthcare,
B2B, or related industries preferred).

  • Proven track record of meeting

or exceeding sales and retention targets.

  • Experience in full-cycle sales

(lead generation, negotiation, and closing deals).

  • Strong communication,

presentation, and relationship-building skills with C-level executives.

  • Ability to analyze market

trends and workforce demands to provide proactive solutions.

  • Proficiency in CRM software,

pipeline management, and reporting tools.

Why Join Mimak Services?

  • Competitive base salary +

Commission

  • Meaningful work improving

access to home-based care

  • Flexible work arrangements

(remote + client visits)

  • Supportive, collaborative team

culture

  • Opportunities to lead a growing

division from the ground up

  • Career development and growth

pathways

Ready to Make a Difference?

If you’re
passionate about relationship-based sales, client impact, and healthcare, we
would like to hear from you.