Role overview

Mathnasium of South Surrey is looking for an experienced, energetic, and people-focused Centre Director.

The Centre Director is the Operational head, driving the overall growth of the learning centre and creating an exceptional experience for our students and families.

The role is responsible for building relationships, generating new enrollments, strengthening parent engagement and retention, representing Mathnasium within the local community, and ensuring educational success of the enrolled students.

Key Responsibilies

Sales:

Grow the centre enrollment through lead generation including social media, community outreach and other channels
Follow up with leads and schedule initial assessments and consultations with the students/families
Administer initial assessments and enroll students

Customer Experience

Managing the customer (parent and student) experience from the very first contact/interaction with the brand
Creating a fun and engaging environment for students
Developing student learning plans based on initial assessment
Regularly monitoring student progress, identifying gaps, and adjusting learning plans
Maintain a very high level of customer service through proactively communicating with parents and sending regular student progress updates
Answering parent queries, and addressing any concerns

Centre Operations

Managing student and staff schedules
Collaborating with instructional staff to ensure student success
Join the instructional staff in providing instruction to students when needed
Other administrative tasks as needed

Qualifications:

3+ years of progressive experience insales, business development, customer success, operations, or people management.
Proven experienceleading or managing a team.
Demonstrated responsibility for measurable results such as sales, revenue, enrollment, customer retention, or business
performance.
Strong customer-facing and communication skills, with the ability to build trust with families and confidently recommend
solutions.
Commfortable withconsultative sales,follow-up, and business development.
Highly organized, proactive, and able to manage multiple priorities.
Enjoys coaching and developing others. Enjoys working with children and genuinely cares about their success.
Bachelor's degree or equivalent combination of education and experience; business, education, math, or related background an asset

All applicants will be required to take a math literacy test to demonstrate math proficiency, provide work authorization, and pass a background check.

If you're a proven leader who enjoys building relationships, driving business growth, developing people, and making a difference for students, we'd love to hear from you.

Who We Are:

Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.

Our world-class curriculum is built upon the Mathnasium Method— the result of decades of hands-on instruction and development — and has changed the lives of children since 2002.

Why Work with Us:

At Mathnasium, we’re passionate about both our students and our employees!

We set ourselves apart by providing our centers, instructors, and center directors with:

A rewarding leadership opportunity to transform the lives of 2nd-12th grade students
A full-time, salaried position
A fun, supportive, and encouraging work culture
Opportunities for professional development
Continuous training on education, sales, and management best practices
All necessary curriculum and instructional tools

Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.
Work schedule

8 hour shift
On call
Other

Supplemental pay

Bonus pay
Other

Benefits

Paid time off
Referral program
Paid training
Profit sharing
Other