Role overview

Position Summary

At Macdonald's Home Health Care, our Sales Support & Administrator plays a crucial role in supporting the Sales Team, clients, and healthcare professionals. The successful candidate will work closely with experienced Seating & Mobility Consultants, assisting with core aspects of the sales process, including managing quotes, equipment orders, communication with medical professionals, funding agencies, managing lead software system and phone support. The ideal candidate will thrive in a fast-paced, high-growth team environment, and maintain a positive attitude amidst changing priorities.

Key Responsibilities

Managing and coordinating phone calls, emails, and appointments.
Preparing and organizing documentation, quotes, and work orders for the Sales Team.
Providing support to all Sales Team members as the office's primary contact point.
Performing general administration tasks.
Managing and qualifying online leads through software.
Distributing and managing leads and products to Seating & Mobility Consultants.
Coordinating equipment assembly with service technicians.

Required Qualifications

Microsoft Office knowledge, computer software, and internet proficiency
Excellent verbal and written communication skills
Team-oriented and dependable with a strong work ethic
Highly organized and detail-oriented
Effective multitasking abilities
Ability to handle administrative tasks independently while maintaining communication with all company departments
Knowledge and understanding of the BC Healthcare system is an asset
Experience with a CRM or inventory management system is an asset

What we offer:

At MHHC, we are proud to provide our employees with the following competitive benefits and rewards package. We offer:

Fair and attractive compensation
Comprehensive benefits package
Generous vacation package
RRSP/DRSP match program
Tenure recognition through our Anniversary Rewards Program
Employee Referral Bonus Program
Monday - Friday working hours