Snow and Ice Operations Manager

Snow and Ice Operations Manager

Location: Hamilton, OntarioPay: $90,000/yearOakridge Landscape Contractors is seeking an experienced Snow and Ice Operations Manager to lead the planning, coordination, and execution of our winter operations. This role oversees the full cycle of snow and ice management services, which represent a significant part of our Grounds Maintenance portfolio. The successful candidate will support the continued growth of Oakridge’s snow and ice division while ensuring safe, efficient, and high-quality service delivery across all sites.Reporting to the Grounds Senior Manager, the Snow and Ice Operations Manager will work closely with internal teams, clients, supervisors, equipment partners, and suppliers to ensure operational readiness, strong communication, and consistent performance throughout the winter season.Key Responsibilities

• Oversee snow and ice operations, including plowing, salting, service requests, site inspections, and seasonal close-out activities.
• Prepare, review, and track snow-related estimates for existing and prospective clients.
• Review the full snow portfolio and understand each site’s scope of work, including plowing, salting, inspections, assigned supervisors, and client expectations.
• Develop and maintain snow binders, site documentation, pre-season snow videos, and electronic client files.
• Schedule and participate in on-site snow reviews, client meetings, and seasonal planning meetings.
• Secure salt supply by coordinating purchasing, purchase orders, multiple suppliers, storage, and inventory management.
• Identify and secure snow dump locations across all regions and confirm tipping fees before the season begins.
• Review available equipment, identify replacement needs, and coordinate removals or adjustments as required with the Equipment Manager to ensure all equipment is ready for the snow season.
• Create inspection rotation schedules for snow supervisors and ensure daily site inspections and daily work reports are completed accurately and in accordance with company policy.
• Review snow-related profit and loss information, monitor operational costs, and support financial accountability across the division. Monitor project targets before, during, and after each job; track labour and material costs and escalate concerns to management when targets are at risk.
• Work closely with production managers to balance snow operations with construction priorities.
• Meet with renters and subcontractors to review processes and ensure compliance with company expectations.
• Assist with scheduling and ensure labour and equipment crews are used efficiently.
• Coordinate end-of-season requirements such as removal of snow bins and markers, power sweeping, power washing, and line painting.

Qualifications and Experience

• Minimum 5 years of experience managing snow operations.
• Experience with scheduling, ordering, field supervision, quality control, and job safety practices.
• Proven ability to manage multiple projects, crews, and priorities in a fast-paced environment.
• Valid driver’s licence with a clean driver’s abstract, which must be maintained as a condition of employment
• Knowledge of Bid2Win is considered an asset.

Skills and Attributes

• Strong understanding of contractual scopes of work and service expectations.
• Ability to make timely, practical decisions during changing weather and operational conditions.
• Excellent attention to detail and strong problem-solving skills.
• Intermediate working knowledge of Microsoft Excel, Outlook, and Word.
• Strong experience scheduling crews, equipment, and winter resources.
• Ability to represent OLC professionally and positively with clients, customers, and internal teams.
• Commitment to providing professional customer service.
• Willingness and ability to be on call 24/7 during the snow season.

About Oakridge Landscape ContractorsOakridge Landscape Contractors has specialized in landscape applications for industrial, commercial, institutional, parks, heritage sites, and highway road infrastructure restoration for more than 30 years. Our landscape construction knowledge, installation expertise, strong team, trusted sub-trade relationships, and central location allow us to successfully complete projects of all sizes.Tags: Snow, Winter Work, Operations Manager

About Oakridge Landscape Contractors:

Building Landscapes and Relationships since 1992
Oakridge Group Inc. was founded in 1992 with a strong commitment to quality. For over 30 years, we’ve built a reputation for creating award-winning residential and commercial landscapes across Southern Ontario. Our success is grounded in the lasting relationships we build with our clients and the pride we take in every project.