Role overview

Job Title: Business Analyst - Junior

Work Model: Onsite

Duration: 6 months

Extension: 1 Time

Must Haves

Proven experience in gathering, analyzing, and documenting data, system, and business requirements.
Expertise in Business Analysis working visio diagrams and swim lane diagrams
Ability to define use cases, user stories, and acceptance criteria for IT solutions.
Experience with database analysis and SQL language.
Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).
Understanding of OPS procurement, regulatory compliance, and service delivery models.

Description / Responsibilities / Skills

Responsibilities

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives
Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions
Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up

General Skills

Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
Leads and conducts business analysis at varying levels of detail aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process
Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
Awareness of emerging I&IT trends and technologies
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills

Experience & Skill Set Requirements

1. Data & Business Analysis & Requirements Management (35%)

Strong analytical skills for identifying business problems and proposing solutions.
Experience in systems re-engineering and workflow optimization.

2. Stakeholder Engagement & Communication (25%)

Ability to effectively liaise between business users, IT teams, and external vendors.
Excellent documentation and presentation skills for communicating business needs to technical teams.
Strong negotiation and facilitation skills to align diverse stakeholder interests.

3. Technical & Tools Proficiency (15%)

Hands-on experience with data and business analysis tools, including:
Visio, Lucidchart, MIRO (for process modeling and workflow visualization), figma
SharePoint, MS Teams (for document management & team collaboration).
Familiarity with data-driven decision-making tools (Power BI, SQL, Advanced Excel) is a plus.
Knowledge of ERP, CRM, or Cloud-based business solutions is an asset.

4. Systems Optimization & Digital Transformation (20%)

Experience leading systems re-engineering initiatives to improve efficiency.
Ability to identify automation opportunities and workflow enhancements.
Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.
Strong problem-solving skills with a focus on data-driven decision-making.

5. Public Sector (OPS) Experience (5%)

Prior experience working in Ontario Public Sector (OPS) or other government environments.
Familiarity with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.).