Role overview

Parts Coordinator - $20–$23 per hour | Permanent Part-Time | Remote | Toronto GTA Preferred

Are you the person who notices the small details before they become big problems? Do you enjoy keeping orders, suppliers, and technical teams organized and moving in the right direction?

The role

FLō Energy Solutions is looking for a dependable Parts Coordinator to join our Technical Support Services team.

You will be the key link between field technicians, customers, manufacturers, and distributors. From checking an HVAC part number to tracking a delayed shipment, your work will help reduce equipment downtime and keep customers informed.

This is a permanent, part-time remote position working Monday through Friday. Candidates based in the Toronto GTA are preferred.

Key Responsibilities

You will:

Review incoming parts requests and verify equipment, serial number, and site details
Use equipment manuals and schematics to confirm correct parts and compatibility
Identify whether requests are covered by standard, extended, or expired warranties
Contact suppliers for pricing, availability, and delivery estimates
Create and update cases in Microsoft Dynamics 365
Track open orders and follow up on shipping delays or missing information
Resolve order discrepancies with suppliers, technicians, and internal teams
Maintain accurate records for orders, returns, credits, shipments, and warranties
Assist with monthly parts reports and data reconciliation
Flag recurring problems or process gaps to the Parts & Warranty Lead

About our company

At FLō Energy Solutions, teamwork and accuracy matter. You will work closely with an experienced technical support team that relies on clear communication, reliable information, and people who take ownership of their work.

The Benefits

Opportunity to develop your HVAC parts and warranty knowledge

The person

You will have one to three years of experience in data entry, order processing, logistics, or a similar coordination role.

You will also need:

Strong attention to detail
Confidence using Microsoft Office and Excel
Experience with a CRM or inventory system
Clear written and verbal communication skills
The ability to manage several requests independently
A suitable home office
A valid passport and the ability to travel across North America

HVAC, parts, warranty, or Dynamics 365 experience would be helpful, but it is not essential.

What’s next

If you are organized, reliable, and ready to keep a busy parts operation running smoothly, apply now.