Role overview

Company Description

With four locations across Toronto, Pizzeria Libretto has grown while staying true to its roots. Executive Chef Rocco Agostino leads with a passion for simple, honest food—honouring his Italian culinary heritage while celebrating Canada’s rich local ingredients and community values. Our menus reflect a creative and forward-thinking take on Italian classics, blending tradition with innovation to deliver fresh, homegrown flavours in every dish.
Job Description

As a Server/Bartender, you are responsible for delivering exceptional food and beverage service, ensuring each guest enjoys a memorable dining experience through genuine hospitality and knowledgeable service. You will provide timely, accurate, and friendly service while maintaining the cleanliness and organization of your section and the restaurant as a whole.

Servers will be expected to complete job duties as requested in a prompt and organized fashion, abiding by the standard checklist and quality specifications as provided by the Restaurant Manager or Floor Manager.
Serve sections according to assignment
Open/close the restaurant in accordance with opening/ closing procedures
Have an excellent understanding of the POS system, its tools & our ordering policies; enter all orders ensuring accuracy
Work as an indispensable member of a team; challenging supporting fellow teammates
Have a working knowledge of the food, wine & cheese program
Attend all product training and seminars (as required)
Be prompt, on the floor and prepared to work at scheduled start time
Be able to work in a standing position for long periods of time (up to 8 hours)
Adhere to all core standards and always follow Steps of Service as listed in the Server Training Manual
Put yourself in a position to exceed our guests expectations by creating memorable experiences
Be familiar with and agree to company cash handling procedures
Educate and guide guests through menu items and encourage different wine and food pairings to promote the ultimate dining experience
Perform additional responsibilities, although not detailed, as requested by Manager
Attends all scheduled employee meetings and brings suggestions for improvement
Strategic thinking

Qualifications

Prior knowledge and interest in Italian food and wine
Preferred 2-3 years experience serving in a similar setting
Smart Serve certification required
Basic knowledge and understanding of wines, spirits and all alcoholic beverages
Ability to work efficiently and consistently in a fast paced environment
Proven ability to lead a team, be a motivational team player
Have the ability to carry a weight/ physical workload of up to 40lbs
Be able to work in standing position for long periods of time (up to 8 hours)
Work in a standing position for long periods of time
Excellent problem solving and customer service skills
Strong interpersonal and verbal communication skills
Strong sense of ethics, values
Self-motivated and organized
Energetic and enthusiastic
Professional appearance

Additional Information

All job descriptions are subject to a periodic review. Other duties will be assigned by management occasionally. Changes will be discussed prior to or at the time of amendment.