Role overview

Inside Sales Representative | Building Materials | Calgary, AB

About the Opportunity:

Our client is a well-established manufacturer of premium hardwood flooring products, supplying customers across North America through a network of distributors, dealers and flooring professionals. Known for delivering high-quality products and exceptional customer service, they have built a strong reputation within the building materials industry and continue to experience steady growth.

As part of their continued expansion, they are looking to add an ambitious and customer-focused Inside Sales Representative to their Calgary team. This is an excellent opportunity for someone looking to build a long-term career in sales. Whether you're a recent graduate or have developed strong customer service and relationship-building skills in retail, hospitality, or another customer-facing environment, this role offers the training, mentorship and career growth to help you succeed.

What You'll Be Doing:

Build strong relationships with customers through phone and email communication.
Process customer orders accurately while preparing quotations and responding to customer inquiries.
Work closely with the outside sales team to provide exceptional customer support and help grow existing accounts.
Assist customers with product selection, pricing, inventory availability and order status.
Identify opportunities to upsell products and create additional value for customers.
Coordinate with operations and internal teams to ensure orders are fulfilled accurately and on time.
Maintain accurate customer records using CRM and ERP systems.
Deliver an outstanding customer experience by providing responsive, professional service.

What We're Looking For:

Previous experience in customer service, retail, hospitality, inside sales or another customer-facing environment.
Recent graduates with a Business, Commerce or related education are encouraged to apply.
A positive attitude and genuine passion for building relationships with customers.
Strong communication skills and the confidence to interact with customers professionally.
Highly organized with strong attention to detail.
A willingness to learn technical products and develop a career in sales.
Self-motivated with a desire to take on new challenges and grow within the organization.
Comfortable using Microsoft Office and learning new CRM and ERP systems.

Bonus Points If You Have:

Experience in building materials, flooring, construction products or distribution.
Experience preparing quotations, processing orders or supporting a sales team.
Experience using Salesforce, SAP or similar business systems.

Why Join?:

Launch your career with a respected manufacturer that invests in employee development.
Receive hands-on training and mentorship from an experienced and supportive team.
Build valuable sales, customer relationship and product knowledge that will serve you throughout your career.
Join a stable, growing organization with opportunities for internal advancement.
Be part of a collaborative, team-oriented culture where your contributions are recognized and your career can grow.

If you're motivated, eager to learn and enjoy working with people, this is an outstanding opportunity to build a rewarding career in sales with an industry-leading manufacturer.